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How to revert to older version adobe express?

New Here ,
Aug 17, 2023 Aug 17, 2023

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I really dislike the forced newer version of Adobe Express.  I want my old version back.

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Adobe Employee , Aug 18, 2023 Aug 18, 2023

Hi @Robin30736220efje,

 

Thanks so much for reaching out and letting us know. We're sorry you are not satisfied with the new version of Adobe Express.

 

Can you explain what you don't like about it? We understand your concern, but reverting to the old version cannot be done. We apologise for it. You can convert your files from the previous version here. You can share your suggestions and feedback here. We want to make this a better experience.

 

Thanks,

Winnie

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Community Beginner ,
Sep 02, 2023 Sep 02, 2023

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Adobe.

 

Why can't u revert to the old version until the new version is fully functional?

 

PLEASE EXPLAIN THIS TO ALL US PAYING USER OF ADOBE EXPRESS!!

 

Who made this decision? We need names so we can explain it to the CEO what a utter disaster this has become.

 

DO U UNDERSTAND THAT ALOT OF US INVESTED TONS AND TONS OF TIME IN CREATING MEDIA ON THE OLD VERSION AND NOW CANT USE IT??? DO U GET THAT??? WE CAN'T GO FORWARD WITH NEW PROJECTS AND GET PAID. DO YOU GET THAT??

 

GET IT FIXED. I WAS TOLD A FEW DAY WEEKS AGO. GET IT FIXED.

 

OLD VERSION WAS GREAT!!!! NEW VERSION TERRIBLE AND UR AI IS BAD TOO. GET IT FIXED FAST AND REVERT TO OLD UNTIL IT FIXED. 

 

 

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New Here ,
Sep 05, 2023 Sep 05, 2023

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Skonz speaks for all of us!

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Community Beginner ,
Oct 30, 2024 Oct 30, 2024

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Unfortunately, everything stated here is STILL TRUE. 

 

ADOBE IS TRASH NOW. 

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New Here ,
Sep 10, 2023 Sep 10, 2023

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Just signed to my account today to create a simple graphic that should take me 10 minutes. I am completely frustrated.

 

I'd like the old version back. The new version is not intutive or easy. I have to wait to download the image ("we're working on your file" message has been there for several minutes)

 

I'm frustrated and almost ready to cancel my subscription.

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Community Beginner ,
Sep 10, 2023 Sep 10, 2023

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Hi Laura:

I came across the same issues. I finally called Adobe support and spoke to a live person who straightened out my issues. Good luck.

Sent from my iPhone

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New Here ,
Sep 17, 2023 Sep 17, 2023

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I have to agree - I had all my instagram branded templates set up on the old version with a set boarder and colours  - just changing the cropped photo in the middle. The pic would just snap to the right ratio in the old version, maintaing the boarder. Even folowing the signposted blog post in this thread of how to change the background image - the photo covers the whole square rather than just replaces the cropped pic in the middle. This update is terrible and I too - as a paying Adobe customer feel forced to go and use Canva . I would love the old version back, many of us are self employed and you are costing us in time. 

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Adobe Employee ,
Sep 17, 2023 Sep 17, 2023

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Hi @Jody5E55 

 

You are right: we have this issue with our implementation of replacement of cropped images wherein the new image ends up aligned with the full (uncropped) bounds of the original image rather than the cropped bounds. I'll forward your report to the team responsible for implementing the fix.

 

Thanks

Abhi G

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New Here ,
Oct 16, 2023 Oct 16, 2023

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The updates are awful. I'm a teacher who had students use the videos for projects because they were simple and had basic options. It allowed students to create high quality videos and focus on content. It needed minimal instruction to use. You added way too much and now it isn't usable for students.  It would take an hour to teach the tech and students are no longer locked into options that are easy to read.

Before it was simple and intuitive. Now it isn't made for students, it's built for designers. It is no longer a useful tool for my classroom, I will have to go back to powerpoint presentations. 

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New Here ,
Oct 19, 2023 Oct 19, 2023

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I cannot use the new version either, as my custom logos which I used in the old version are now completely in bad resolution when I donwload the file. Even uploading them again doesn'tt help.

Completely useless now.

And very slow the programm.

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Community Expert ,
Oct 20, 2023 Oct 20, 2023

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@magdalenas14336183, & @calm_youth5E9C,

Can you use the mobile app?

New Adobe Express is available only on the web-based desktop app.

 

System Requirements: https://helpx.adobe.com/express/system-requirements.html

 

 

Nancy O'Shea— Product User, Community Expert & Moderator

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New Here ,
Oct 23, 2023 Oct 23, 2023

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No-- my students use Chromebooks. The appeal of Adobe Express was that it was safe for students to use and it locked them into simple formatting that made it easy for me to read and grade. Now those simple video options are gone. 

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New Here ,
Oct 23, 2023 Oct 23, 2023

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I AGREE! This new version is incredibly difficult. Searching for templates is difficult. With the older version, I could type in what I was looking for and get hundreds of ideas, but now I get zero results or maybe two or three.  It was my go-to app for work, but now I just use Canva because if I have to create everything from scratch I might as well use an app that everyone else at work uses. 

 

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New Here ,
Oct 26, 2023 Oct 26, 2023

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I absolutely agree. I find it disrespectful to force us to use the new version (which is in BETA!). This new version of Express is anything but Express- it's laggy and troublesome, and getting things done is often slower and / or more difficult than in the previous version. I'm also very dissapointed that there's no way to revert to the old version of Express.

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Community Expert ,
Oct 26, 2023 Oct 26, 2023

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@Luis Lobi Ponce,

Use the mobile app.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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Hi @Luis Lobi Ponce 

 

Sorry to hear you are having issues with the new version of Express (which is not in Beta, btw).

For the lag, could you check if switching browsers (from, say, Safari to Chrome) helps? As for difficulty, could you please  share specific areas you are finding hard to use (a separate post would be preferable)

 

Finally, for a limited time, you can use the old version to edit your previous files (you can find the details in https://helpx.adobe.com/express/kb/file-conversion-troubleshoot.html)

 

Thanks,

Abhi G

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Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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Hello,

will there be a possibility to modify video's from the previous version? Even just small modifications as deleting a scene or changing a logo?

This is urgently needed and it's a pity that the video's are not compatible anymore.

 

When is the release date to Firefox?

Kind regards

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Adobe Employee ,
Nov 09, 2023 Nov 09, 2023

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@Haelvoet_furniture 

 

I am afraid editing Spark videos is no longer supported. You can still download the video. If you add the downloaded video to a new Express project, you could do some edits (deleting scenes should be easy, but modifying logos may be tricky).

 

We're making good progress on Firefox, but I don't have exact timelines to share.

 

Thanks

Abhi G

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Community Beginner ,
Nov 20, 2023 Nov 20, 2023

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Dear Abhi,

 

The videos were already made with the https://express.adobe.com/video/... format.

So it is 100% sure that there is no return to the previous version to edit video?

 

Will the current/next version also be end-of-life for video urls?

 

Kind regards,

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Adobe Employee ,
Nov 20, 2023 Nov 20, 2023

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@Haelvoet_furniture 

 

> So it is 100% sure that there is no return to the previous version to edit video?

 

Yes, please see this earlier post from me: https://community.adobe.com/t5/adobe-express-discussions/cannot-edit-videos-created-in-spark-on-expr...

 

Abhi G

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New Here ,
Dec 17, 2023 Dec 17, 2023

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The latest version 11.9.206 is a giant step towards a more complicated and less useful app. Adobe disassembled simple, funtionally complete menus, put similarly relevant functions into multiple menus, and did not increase the functionality of any individual function. Adobe thus obfuscated a straightforward and very useful photo editing app. Adobe should know the current trend to make a single step into two or more, is a giant fail for user-friendliness and streamlined functionality. For shame.

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New Here ,
May 10, 2024 May 10, 2024

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The new version just popped up with no info about how to do anything that y put couod before and it like a new app the functions are all different and you have to google how to do everything you use too it's way too much we have to relearn everything we already could do and it's a headache we have tight deadlines and dropping a new app n the middle

of one is a major setback 

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New Here ,
May 13, 2024 May 13, 2024

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The new update is absolutely awful. I actually think I'm just going to delete Adobe Express and use something different. Anyone have suggestions ?

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New Here ,
May 13, 2024 May 13, 2024

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I think it's so unfair to force us to use this crappy version of beginners where all the fun and creative stuff is unavailable. It's backwards to Day 1 so I've got to find another app.  Canvas most likely.

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New Here ,
May 13, 2024 May 13, 2024

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I hate the new version.  I can no longer edit any of my invoices for my business. It seriously screws me over. I will be unsubscribing my paid version immediately.  This should be an optional update. What a waste of time. 30mins down the drain and I lost all of my files when it converted. 

Super not cool. 

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New Here ,
May 29, 2024 May 29, 2024

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Feel the same. I realy enjoyed everything about the old version and new version is not easy and user friendly 

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