• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

I Can't Connect to My Business FB or Instagram Page

New Here ,
May 25, 2024 May 25, 2024

Copy link to clipboard

Copied

Hi community.

I am trying to sync my personal & business FB & Instagram accounts to Adobe Express Social Media Post Scheduler.

I was successful in connecting my "personal" FB & Instagram, but I can't connect my business accounts for automatic posts. This business account has been set up in Meta Business Suite forever.

After I click "Connect" in Adobe Express Schedule", I do not see an option to "Select My Other Business Accounts", as it keeps connecting my "personal" account again.

Is this a Bug or is this not Programmed into Adobe Express Scheduler yet?Screenshot 2024-05-25 at 9.21.55 AM.png

TOPICS
Scheduler , Social Media

Views

147

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , May 27, 2024 May 27, 2024

Hey! Meta only allows for the connection and scheduling of business accounts, this guide should help you out here: https://new.express.adobe.com/published/urn:aaid:sc:VA6C2:d0d03de5-0c40-4a51-9764-9f91b160271a?promoid=Y69SGM5H&mv=other 

Votes

Translate

Translate
Adobe Employee ,
May 27, 2024 May 27, 2024

Copy link to clipboard

Copied

Hey! Meta only allows for the connection and scheduling of business accounts, this guide should help you out here: https://new.express.adobe.com/published/urn:aaid:sc:VA6C2:d0d03de5-0c40-4a51-9764-9f91b160271a?promo... 

Thanks!
Andy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 28, 2024 May 28, 2024

Copy link to clipboard

Copied

Yes. Thanks. My other account was a business account, but that video helped direct me to the "Apps / Integrations / Websites area. Inside the FB Apps / Integrations, there are even more settings that you have to click to give "Adobe Express" access to control your business page.

Facebook has so many hidden settings and is a hot mess navigating in their backend, but I figured it out. 🙂

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 29, 2024 May 29, 2024

Copy link to clipboard

Copied

LATEST

Thanks @tyloomis , great job figuring it out - you're right that it's a bit of a mess of settings and redirects everywhere!

Thanks!
Andy

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines