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Incorrect conversion to New Adobe Express

Explorer ,
Aug 23, 2023 Aug 23, 2023

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Unfortunately, when converting previous Adobe Express web pages, not all brandings are updated correctly! Furthermore, new link addresses are also created when publishing!

 

I have several projects, each consisting of linked Adobe Express web pages that no longer work or have to be completely rebuilt because the design is destroyed.

 

What was Adobe thinking?

 

First, Adobe Muse is discontinued, so I rebuilt the pages in Adobe Express. Now I'm starting all over again, because Adobe can't test its updates on a web application!

 

Will the error still be fixed or do I, as an Adobe customer, have to switch to another provider to build a simple website?

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Adobe Employee ,
Aug 25, 2023 Aug 25, 2023

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Hi @artemeum 

 

I hope you're doing well, and I apologize for your trouble.

 

Would it be possible for you to share some of the projects in which the branding hasn't been updated, and the web page links aren't functioning correctly? If so, kindly generate a public link to the project and share it privately by clicking on my profile name and selecting "message."

This will help us test and determine the issue and any root cause. 

 

While this version introduces numerous new features, a few areas might need further attention. Be assured that we are diligently working to resolve any issues that arise.


Thanks for your time and your cooperation.

~Anand Sri.

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Explorer ,
Aug 27, 2023 Aug 27, 2023

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Hi Anand Sri,

here are two examples where the conversion doesn't work:

 

www.artemeum.com/

https://express.adobe.com/page/ES5dtinFrOfza/

https://express.adobe.com/page/BIjc0TbHfI1UP/

https://express.adobe.com/page/gke70UNRXzsBO/

 

http://www.casparversum.com/

https://express.adobe.com/page/k4Lzlkrj6BpZt/

https://express.adobe.com/page/l3YNEZrusdGgJ/

https://express.adobe.com/page/XUmkM5k7vwO3q/

 

 

The link above and below is not displayed. color below is wrong. Social media links are missing.

Request a quick solution or access to the old express version.

Best regards

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Adobe Employee ,
Aug 28, 2023 Aug 28, 2023

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Thanks for providing the information @artemeum 

 

We will try to replicate the problem on our side and will share our findings. In the meantime, kindly review this release article highlighting the Fixes and Enhancements. And let us know if the solution works for you.

 

~Anand Sri.

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