I really want you guys to give me reason to switch from Canva but so far I'm struggling. The tool has been slow and glitchy since I started using it - I'm on a trial of the Pro version. And as of today, I'm not able to upload photos at all from any external source. I got an alert saying my fonts aren't supported when I'm using an Adobe font. I'm also not finding any info on how to make text boxes the same size - which seems to be a pretty fundamental feature. Pls advise.
We're sorry to hear that you've run into this issue!
Can you provide the following information for us to have a look at:
1. Which device are you using? (mobile or desktop/laptop) 2. Can you provide some screenshots of the issue you encountered? 3. Also, can you provide a screenshot or the content of the error message?
Year Later same issue. Its 2023 why does this program run like it is on Windows 94 this is unacceptable. Adobe is a terrible company always have been & always will be. Since I have been in elementary school during WINDOWS XP I have been told to avoid these terrible programs. Crazy it still occurs, but here I am working on a catalog that I should have had done a few weeks ago but this slow terrible program just does not work. Wish I could transfer my work to Canva becuase if I could I would never touch an Adobe program in my life again. YOUR ONLY STILL A VIABLE COMPANY BECAUSE OF PHOTOSHOP, YOULL BE BLOWN OUT OF THE WATERS SOON
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