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Is slow and glitchy the norm?

New Here ,
Feb 03, 2022 Feb 03, 2022

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I really want you guys to give me reason to switch from Canva but so far I'm struggling. The tool has been slow and glitchy since I started using it - I'm on a trial of the Pro version.  And as of today, I'm not able to upload photos at all from any external source.  I got an alert saying my fonts aren't supported when I'm using an Adobe font.  I'm also not finding any info on how to make text boxes the same size - which seems to be a pretty fundamental feature.  Pls advise.

TOPICS
Crash or freeze , Feature request , Import and share , Problem or error

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Adobe Employee ,
Feb 03, 2022 Feb 03, 2022

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Hi laurac14925298,

 

We're sorry to hear that you've run into this issue!

 

Can you provide the following information for us to have a look at:

 

1. Which device are you using? (mobile or desktop/laptop)
2. Can you provide some screenshots of the issue you encountered?
3. Also, can you provide a screenshot or the content of the error message?

 

Thanks,
Saquib

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Community Beginner ,
Dec 07, 2022 Dec 07, 2022

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I logged in here to see if anyone else thought this app was slow, glitchy, cumbersome and buggy. I just cannot use it. 

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