License issue prevents project from opening

Forum|Forum|3 years ago
November 14, 2022
1 reply
1691 views

This morning, I tried to open a project that I had been working on just last week, but I got this error message:
This project contains licensed Adobe Stock images that you do not have a license to use.

Even though I should have a license to use those, that's fine. I'm happy to remove the images in question and replace them with something else. The problem is that I can't even open the project to delete/replace the images. Please help.

Problem or error

This topic has been closed for replies.

Amitej S

Community Manager

Hi @CORINA5C47,

I was curious if you chose the Adobe Express 30-day free trial version.

You can try duplicating that project and working on the new one. You can also try working on a different browser or after clearing the cache & cookies of your browser to check if that makes any difference.

Do let us know about your observations.

Best

Amitej

C

CORINA5C47Author

Participating Frequently

I have a fully paid version of adobe with all apps/features.

When I duplicate the project, I get the exact same error message. I tried it in a different browser, on a different computer, and I got the same message. I finally just decided to recreate the design in a brand new file and use all different images since I didn't know which one was causing the issue.

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