Logging in on mobile Adobe Express stuck on loading page

Question

I am using Adobe Express on my iPad. It logged me out overnight suddenly and when I try to log back in it says "Connecting to your company account", shows the logo, and then repeats on a loop. I can login on my browser, but because I only have a tablet I have to use the app to access my projects.

Amitej S · Answer

Hey @katy_elizabeth_0938, Welcome to our Adobe Express community!

Can you confirm if you can access the projects from the browser, where you can log in? Is the app installed on the iPad, the updated version? Have you tried restarting the iPad device after reinstalling the latest Adobe Express version? Also, you may want to try a different internet connection to see if that makes any difference.

Please share your observations with us.

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