MagicSchool - Adobe Express AI Image Generator Log In Issues

Question

Hello,

I'm a tech administrator and we cant for the life of us figure out how to allow students to access Adobe Express' AI Image Generator feature that's within the Magic School platform. To be more specific when they want to use the AI feature within magic school it opens an adobe express pop up and they have to sign in to an account and when they try and sign in using google. They get the following error: "Access blocked: Your institution's admin needs to review Adobe Express." We've allowed Adobe Express within our google admin console but we're still running into the same issue. Does anyone know a ClientID that we need to whitelist to allow students to sign in with their google account? Hopefully this is clear and if you need any additional information please let me know.

Thanks!

Tmacildowie · Accepted Answer

Here are the details.For Continue with Google to function, add the following ClientID 1014431251553-kq98rctnjtv76ag4ulrfkem43b74poni.apps.googleusercontent.com with the following steps.Google Admin Console > Security > Access and Data Controls > API Controls > Manage Third-Party Apps https://admin.google.com/ac/owl/list?tab=configuredAppsAdd App > Search by name or Client IDPaste the above Client ID SearchSelect the Adobe AppEnable it for the entire orgSelect Trusted Fromhttps://helpx.adobe.com/enterprise/using/simple-setup.htmlRegards Tom Snr Education Product Manager

Oh.N8 · Answer

Hey @eduardo_2248

Since we don't have access to your account details. I would suggest contacting Adobe directly.

Adobe Managing Account
https://helpx.adobe.com/ie/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

If you're still having issues, try contacting Adobe support
Type agent in the chatbot to speak to a real person
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
You will need to be on a browser that allows pop-ups and cookies, or the icon won't show.
Twitter: @AdobeCare https://twitter.com/AdobeCare

Cheers

O. Nate

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