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mekiper
mekiper
Participant
June 1, 2022
Answered

Managing multiple accounts in Adobe Express Scheduler

  • June 1, 2022
  • 5 replies
  • 5309 views

I just set up scheduler and when connecting it allowed me to select both of my business accounts, but in the end it only works with one per platform. You can "refresh" and switch accounts, but it isn't exactly streamlined. I'm curious if there will be an easier way to choose which page to post to in the future. 

 

I read a response on another post stating that the product is for individuals and not larger teams, but I feel like it is pretty common for small businesses to have more than one page. And I just remembered there was an option for groups on facebook. That seems pretty worthless if you can't do more than one at a time.

    This topic has been closed for replies.
    Correct answer Tarun Saini

    I agree, donraulm. This was a feature of ContentCal.io when Adobe purchased them. From a user standpoint it seems that rolling over the original product would be fairly simple and make the most sense. 


    Hi 

    @donraulm

     

    @Melissa29353472vaxr

    ,

     

    To connect additional accounts, consider upgrading to a Premium plan to connect up to three accounts per social channel. Check this article for more info- https://helpx.adobe.com/express/using/connect-social-media-accounts.html

     

     

    Regards,

    Tarun

    5 replies

    Creaktor
    Creaktor
    Participating Frequently
    November 30, 2023

    I just was so happy to discover Adobe Express and its planning tool to only find out it is not possible to connect multiple social media accounts all at once. Therefor I stick to my current tool. Adobe, please add this. Without this the whole benefit of Adobe Express planning is limited to solopreneurs.

    edit: I just found out this is now planned/in development

    Andy Lambert (Senior Product Manager, Adobe Express) responded  ·  Oct 26, 2023
    Hi everyone, we're building this feature now. We will let you know when the feature is ready to test! 
      D
      donraulm
      Participant
      December 17, 2023

      Hi Andy. Do you have a release date for this? I keep receiving notifications to try the scheduler but it's pretty useless without the option to add multiple accounts. Adobe shouldn't release half baked products. You're supposed to be the leading company in the industry.

        M
        Melissa29353472vaxr
        Participant
        March 22, 2024

        I agree, donraulm. This was a feature of ContentCal.io when Adobe purchased them. From a user standpoint it seems that rolling over the original product would be fairly simple and make the most sense. 

        D
        DudleyRoss
        Participant
        September 20, 2023

        Is there any update on this? I have mutiple business venutures, I would love to be able to select which one I'm posting rathe than jus having one logged in.

          D
          DudleyRoss
          Participant
          September 20, 2023

          excuse typos!

            Tarun Saini
            Community Manager
            Tarun SainiCommunity Manager
            Community Manager
            September 21, 2023

            Hi there, you can add your comment and upvote here: https://adobeexpress.uservoice.com/forums/951181-adobe-express-beta?query=multiple, as this page is being monitored by our product team. ^TS

            A
            allanj86438795
            Participant
            July 16, 2023

            I now am awaiting for this basic feature. I need to see each brand having it's own login profiles.

              Yukon Dan
              Yukon Dan
              Inspiring
              May 5, 2023

              What's the point of having multiple Brands in AE if you can't then post to multiple social accounts of the same type? Shame this is still an issue 1 year after the original post 😞

                B
                Brun29743857pek1
                Participant
                May 5, 2023

                 I run more than one branding social media account, I will have to stick with Canva until this becomes a feature here in the future.

                  Amitej S
                  Community Manager
                  Amitej SCommunity Manager
                  Community Manager
                  June 1, 2022

                  Hi there,

                   

                  Currently, the scheduler has the ability to post from only one account at the moment, and this is expected behaviour. Switching accounts is the only way available as of now to post using different accounts, and your feedback is definitely something good to have; we'll let the engineering team know about this.

                  quote

                  I read a response on another post stating that the product is for individuals and not larger teams, but I feel like it is pretty common for small businesses to have more than one page. And I just remembered there was an option for groups on facebook. That seems pretty worthless if you can't do more than one at a time.


                  And about this, I'd like to inform you that it is something we are looking into. I'll keep you posted once we have an update.

                   

                  We appreciate your feedback and patience as we work to grow this new app together, as this is just the beginning!

                   

                  Regards,

                  Amitej

                    D
                    default3k51sf9sd18t
                    Participant
                    June 7, 2022

                    Since I pay a lot for adobe Cloud (more than Canva) I was hoping to switch to Spark/Express. It is extremely disappointing I can not schedule multiple Facebook pages I manage for customers. It basically makes the scheduling aspect useless to anyone in my line of work. Now I have to download and schedule through FB adds way too much time. I hope this is one of the first features or lack thereof you address. If you do, I will most likely make a switch and recommend it to clients. As of now, it just is not ready as a professional product.  

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