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[Mobile] Prefer Old Version

Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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Would like to go previous version

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iOS , Mobile Beta , Subscription

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correct answers 1 Correct answer

Adobe Employee , Nov 15, 2024 Nov 15, 2024

Hi 

@vivek_8328

,

 

Welcome to the community! We understand your concern, but reverting to the old version is impossible. We apologise for this. To assist you better, could you please elaborate more on the issue you're facing?

 

We're here to help, just need some info.

 

Regards,

Tarun

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New Here ,
Apr 26, 2024 Apr 26, 2024

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UI and some function is changed too much. It becomes very hard to understand and use

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi @default3686234520ywvt 

 

Could you please check this earlier response from me: https://community.adobe.com/t5/adobe-express-bugs/mobile-prefer-old-version/idc-p/14564337#M15396?

 

Thanks
Abhi G

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New Here ,
Apr 22, 2024 Apr 22, 2024

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Exactly. Looking to return to the prior version I am not a fan of it either

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hey @patrickvannegri , thanks for your feedback. We have some planned improvements to the collage maker. Please feel free to follow this thread for this updates: https://adobeexpress.uservoice.com/redirect/suggestions/46769416 

Thanks!
Andy

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New Here ,
May 17, 2024 May 17, 2024

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I also would love to have ALL the features of the old version included in the new version. The new version is a big learning curve and not intuitive or seamless -- at all. I will check out the thread of updates - but honesly, I have switched to Canva (which is highly intuitive and offers ar rich array of graphic elements) and am close to cancelling my subscricition to an app I used to adore. Sad. 

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Adobe Employee ,
Apr 23, 2024 Apr 23, 2024

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Hi,

 

As requested by @Neelamk here https://community.adobe.com/t5/adobe-express-bugs/mobile-prefer-old-version/idc-p/14564332#M15395, if you are not happy with the new version of Express mobile app, please still keep posting specific feedback here or on the UserVoice forum: https://adobeexpress.uservoice.com/forums/951181-adobe-express-beta

 

But if you do want to return to the previous version, please refer to this post: https://community.adobe.com/t5/adobe-express-discussions/migrate-my-files-to-the-new-adobe-express-m...

 

It is important to note that if you have already migrated your files to the new version, it is not possible to return to the previous version. Secondly, if you return to the previous version, you next switch to the new version will have to be final (with all files migrated) rather than the "preview" mode (without files migrated) you are able to access currently.

 

Hope this helps,

Abhi G

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New Here ,
Apr 24, 2024 Apr 24, 2024

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旧バージョンに戻れない

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi @default36956832dinsx2

 

If you have downloaded the new app and have not migrated your projects yet, only then can you switch back to the older app version once.

If you've migrated the files to the new Express app, then switching to the previous version will not be possible. For more details, please refer to the following:  https://adobe.ly/3Uho2b7;

Thanks,

Amitej

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New Here ,
Apr 25, 2024 Apr 25, 2024

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New update is horrible

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi @David369662349le7,  We understand the frustration and difficulties you're facing with the new Adobe Express app. We've been continuously working on improving the app experience. I'd suggest you go through these articles once: 
https://adobe.ly/49UIMLw
https://adobe.ly/49UINPA
https://adobe.ly/4bf1QoV


Also, more updates will be coming out to ensure smooth usage of Adobe Express, so please stay tuned. Let us know if it helps.

 

Thanks!

Amitej

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New Here ,
Apr 24, 2024 Apr 24, 2024

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Old Version is much better

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Adobe Employee ,
Apr 25, 2024 Apr 25, 2024

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Hi 

@default36950995uexg0n

,

 

Thanks for reaching out. Please check this community link and see the correct answer marked and let us know if that helps- https://adobe.ly/3xZJCZW

 

Regards,

Tarun

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New Here ,
Apr 19, 2024 Apr 19, 2024

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OMG, how is this even an "update" when literally NOTHING  is where it was? Missing functions or at least super hard to find. I made a mistake and updated mid project and now I can't even find the fonts I used. How do I get the old version back, please?

 

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New Here ,
Apr 29, 2024 Apr 29, 2024

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Please give us an option to roll back to the old version of Adobe Express! Premiere Pro is unnecessarily complex for creators like me who relied upon Adobe Express for the ease of editing simple videos using a desktop computer. The new app is ridiculous becasue it is geared toward a generation who creates on mobile phones. You have completely alienated those of us who need  a simple video editing program with easy editing controls that plays nicely with the other Adobe apps. This is distressing that you have also done away with all of our files. No notice, no queries about how we would react, no chance to save our projects... you just made me want to look elsewhere for my software and video editing needs.

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New Here ,
Apr 29, 2024 Apr 29, 2024

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BRING BACK THE OLD VERSION OF ADOBE EXPRESS! It was the perfect solution for those of us who didn't need Premiere Pro but still wanted a similar functionality, albeit much simpler. Where are our files??? The new app is ridiculously clunky and confusing. I agree with every previous poster who said this has set them back years. We don't want fancy AI, we want a simpler version of Premiere Pro for desktop-driven MP4 file editing.  Not every user is a Gen Z'er who uses their mobile phones to create. Adobe just alienated untold numbers of  mature designers who relied on Adobe Express for publishing and media projects. Give us a path to the old app, I beg of you!!!!

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New Here ,
Apr 29, 2024 Apr 29, 2024

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Agree with everything... and am actually explore Canva

Further, My adobe membership use to include adobe express moble, allowing usage of premium features...  No more, Adobe wants to suck more money from us, for a subpar ap 

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Participant ,
Apr 29, 2024 Apr 29, 2024

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creativefabrica studio

It have a much simpler UI.

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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Hi @Kelly25186290nxxy 

 

Sorry to hear you are not finding the new version of the app to your liking.

I've noted your general feedback, but wanted to respond to these specific aspects of your post:

> Where are our files??

> Give us a path to the old app, I beg of you!!!!

 

Your files made in the previous version should be safe. You can choose to migrate them to the new version. OR for a limited time, return to the previous version (assuming you haven't already migrated your files). This post has a detailed explanation: https://community.adobe.com/t5/adobe-express-discussions/migrate-my-files-to-the-new-adobe-express-m...

 

Please review it, and let us know if you have questions about these workflows.

Thanks
Abhi G

 

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Community Beginner ,
May 05, 2024 May 05, 2024

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Is there anyway we can change back to old adobe express!! I find this version impossible to use and it's meant to be express app. 

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New Here ,
Apr 19, 2024 Apr 19, 2024

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Seriously though, where did BASIC functions, like text field over image go??? What have you done, Adobe???

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Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hi @Jennifer36229222pxpy 

 

Sorry to hear you about your experience with the new version.

 

  • If you are missing functionality, please let us know specifically what. The new version does have most of the old features, and a few gaps will be filled over time.
  • I am not sure what "text field over image" refers to.
  • A very small number of fonts had to be changed because of licensing issues. If you remember the names of the fonts, I can confirm if that is the case here.

 

https://helpx.adobe.com/express/using/express-mobile.html may be useful.

 

Thanks

Abhi G

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New Here ,
Apr 28, 2024 Apr 28, 2024

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I want to cancel my subscription. The new version is too complicated. I can't even find how to create a portrait card or how to access assets  and photographs when trying to design a new card, which I can only do in landscape anyway. I know this is a reply, but couldn't figure out how to post my own question!

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Adobe Employee ,
Apr 29, 2024 Apr 29, 2024

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@Kristi36954653ejji 

 

You can navigate to https://community.adobe.com/t5/adobe-express/ct-p/ct-adobe-express in your browser, and click the "Post to community" button. A new post with details on the specific issue you are seeing will help.

 

Thanks

Abhi G

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New Here ,
Apr 28, 2024 Apr 28, 2024

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I have to agree this version is horrible not user-friendly at all.

I need to get the previous version. I was very happy with that you change the whole thing..

Very dissatisfied with the update

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New Here ,
Apr 29, 2024 Apr 29, 2024

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I just logged into the bew version and very much dislike it. I used it for all my ad and flyers and found it so easy and user friendly. This new version is not user friendly and horrible. I did not use canva bc i loved adobe but i may have to start bc this is no longer a quick and easy way to throw together something for my businesses. 

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