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Sean252317872g86
New Participant
July 13, 2022
Answered

Pixelated logo when exporting from Adobe Express

  • July 13, 2022
  • 3 replies
  • 3464 views

I built an image using the logo maker in Adobe Express, where it looks great. But, when I export it, it looks like a pixelated mess. I've increased the number of pixels, I've tried PNGs and JPGs, but it looks absolutely terrible no matter what I pick. It's unusable in its current state. Is this what I should expect from logo maker, or is there a setting I'm missing?

    This topic has been closed for replies.
    Correct answer sarahb88783574

    Hello, I managed to fix this issue (was using the creative cloud plan) I just resized the logo and first chose instagram square post 1080 x 1080. This worked and the logo came out better. I then amended to 2000 x 2000 px and this was perfect for my project in ppt, I also checked in full screen mode and it looked crisp.

    3 replies

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    sarahb88783574Correct answer
    New Participant
    July 18, 2024

    Hello, I managed to fix this issue (was using the creative cloud plan) I just resized the logo and first chose instagram square post 1080 x 1080. This worked and the logo came out better. I then amended to 2000 x 2000 px and this was perfect for my project in ppt, I also checked in full screen mode and it looked crisp.

    R
    Ryan332068588fzr
    New Participant
    November 13, 2023

    I am experiencing the same issue, even when creating a Facebook cover page. When downloading as ong it comes out a pixelated mess. It didn't used to do this. It's only recently.  Is someone working on this issue??

    I
    Inignot
    Participating Frequently
    November 13, 2023

    No, it seems clear that no one is working on this.  The only "fix" is working in 2x resolution, exporting as png, then having Photoshop use a reasonable reduction scheme to resize/resample it back in the right size and saving it as a png again. It has all of the workflow efficiency of calling your mom and dictating a text for her to send your girlfriend because your smartphone keyboard only types 17 of the 26 letters.

      M
      Community Manager
      Manmeet2016Community Manager
      Community Manager
      July 13, 2022

      Hi there, 

       

      Thank you for writing. We will be happy to help. We need to check a few things before we start with the troubleshooting. Please confirm if this is happening with all the projects. You may try duplicating the project and check if the same thing happens to it. Since when are you having trouble with this issue? Try using a new "Incognito" (Chrome), "Private" (Safari), or a similar window. Try signing out of
      the app and then signing back in. If not, try a different system. Try a different device. Try checking these things and report back with any observations. Thanks for your patience in resolving this problem.

       

      Thanks

      Manmeet

      B
      Brisa5CEA
      New Participant
      February 2, 2023

      Hello, I am having the same issue. All my other projects are blurry as well when I download them (JPG/PNG). Has this issue been resolved already?

      Thanks,

      -B

       

        B
        Blog28500981w4a2
        New Participant
        February 20, 2023

        Okay - this low resolution output is a JOKE! CANCELLING my Express subscription!!!

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