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Daniel25030314rh8x
New Participant
June 27, 2022
Answered

Poor quality export (Adobe Express)

  • June 27, 2022
  • 5 replies
  • 36843 views

When exporting a logo design in Adobe Express (iOS app) the image becomes very pixelated and poor quality. This used to work without poor image quality in the past. How do we increase the image quality when exporting? Thank you.

    Correct answer David__B

    Hi there,

     

    Thanks for posting. The resize feature is available with a premium membership. It is still possible to recreate a custom project and enter in larger project dimensions when starting a new project to ensure the output will be what you want. The max is 20in by 20in or 6000 x 6000 pixels at 72dpi. The resize option is needed if you want to resize an existing project and like mentioned, it does require a paid/premium membership.

     


    Hope that helps,

    - Dave

     

    5 replies

    pedro4&98
    pedro4&98
    New Participant
    May 21, 2025

    It's 2025 and the problem persists. I'm a premium subscriber. This solution to resizing the file works when you're using just one image. If you're making a collage with multiple images, it doesn't work. It's amazing how Adobe can't solve such a simple problem that has been bothering users for years.

      pedro4&98
      pedro4&98
      New Participant
      May 21, 2025

      These solutions of taking a print or saving it as a PDF and then converting it back to an image are very crude solutions.

        C
        Christian31760301wsgn
        New Participant
        August 18, 2023

        I've just experienced the same thing. I created a logo which looked very blurry after the export. I changed the size to 6000x6000 px (I am working with the pro-version) but still wasn't happy with the result. Finally I took a screenshot of my Adobe Express work space and this version is by far the sharpest. 

          AG_Lucas
          AG_Lucas
          Participating Frequently
          November 23, 2023

          This is the best option by far. Exporting in max output will increase image resolution, and then it won't work for example, as a facebook cover or LinkedIn post. We need an option to increase image quality, not size.

          Intel Core i7-4790 CPU 3.60GHz / 32GB RAM - 1600MHz DDR3 / Win10 64-bit
          Tarun Saini
          Community Manager
          Tarun SainiCommunity Manager
          Community Manager
          July 11, 2024

          Same problem here - it's not the file assets. I pay for Pro. PDFs also low quality (when it doesn't error out downloading as PDF). Is there any updated resolution to the image quality issue on download?


          Hi 

          @lanew64085556

          ,

           

          Could you please answer a few questions below-

           

          1. What export format are you using?
          2. Did you use your own media, or did you use assets available within the app?
          3. What canvas size are you working on?
          4. If you use your own media, what dimensions is it? 
          5. Would it be possible for you to share the downloaded file and the media you used in it?

           

          Also, can you share the project URL with us to investigate the issue.

           

          Regards,

          Tarun

          L
          loor290243133c4o
          New Participant
          March 23, 2023

          Just curious if it's because pro comes with a cost. When you become pro, it promises free resizing, right? If anyone has any information, please respond.

          T
          Trista303508219k42
          New Participant
          June 7, 2023

          I have and pay for pro, the max output is still only 6000px x 6000px. I am trying to print a 2'x3' poster at staples and the resolution is too low.  Even the largest output it still blurry in terms of large scale printing.  I'll have to try Photoshop.

          Julius A.
          Julius A.
          Inspiring
          January 21, 2023

          Hi @Daniel25030314rh8x ,

           

          You can have a higher quality project if you started with a high-screen size artboard. (This works for me)

           

          I hope that I answered your question or I gave help in some way.

           

          Kind regards, 

          Julius

            F
            FastFitness28715407hzrj
            New Participant
            March 5, 2023

            where is "high-screen size artboard" I cannot find it anywhere, in templates, popular, design. thanks

            David__B
            Adobe Employee
            David__B
            Adobe Employee
            March 9, 2023

            Hi FastFitness,

            Different screens have different resolutions but maybe some of the wallpaper templates would work for this or you can also choose custom and enter whatever dimensions you'd like.

            I
            IMA25030687e9ub
            New Participant
            June 27, 2022

            Just wondering if it's because you must pay for pro ? It says free resizing when you go pro? Im wondering if anyone knows pls reply thx 

              David__B
              Adobe Employee
              David__BCorrect answer
              Adobe Employee
              July 21, 2022

              Hi there,

               

              Thanks for posting. The resize feature is available with a premium membership. It is still possible to recreate a custom project and enter in larger project dimensions when starting a new project to ensure the output will be what you want. The max is 20in by 20in or 6000 x 6000 pixels at 72dpi. The resize option is needed if you want to resize an existing project and like mentioned, it does require a paid/premium membership.

               


              Hope that helps,

              - Dave

               

                M
                Marco22829182035l
                New Participant
                January 17, 2023

                This still doesn't explain if we need to pay for premium to get higer quality exports. All my projects have come out in poor quality when using the free version.

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