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Prohibited from Adobe Express

New Here ,
Sep 04, 2022 Sep 04, 2022

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As a K-12 online educator, Adobe refuses to let me have access. I need help as their help area really doesn't want to take any responsibility for it. Frustrated beyond belief!

 

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Creative , Problem or error

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Adobe Employee ,
Sep 07, 2022 Sep 07, 2022

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Hi Todd, 

 

Sorry for the trouble. We completely understand the frustration. Please do not worry; we will do our best to resolve your issue. We just need to know if you get any error messages while accessing it and how you are trying to get access. Please share the screenshot, if possible, along with a brief description of the issue. Once we have the complete information, it will be helpful for us to get to the root cause. 

 

We will be looking forward to your response. 

 

Thanks

Manmeet

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New Here ,
Oct 31, 2022 Oct 31, 2022

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Hello Manmeet

 

I have the same problem. I tried launching the web version and it says I do not have a subscription?

 

Best wishes

Maria (m.parkes@stmaryleboneschool.com)

 

 

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