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New Participant
February 5, 2025
Question

Project Sharing Question

  • February 5, 2025
  • 1 reply
  • 109 views

What happens to a project if the sharer's account gets deactivated? Will the invitees still have access to the content?

1 reply

David__B
Adobe Employee
Adobe Employee
February 5, 2025

Hi @Megan28176063oq3i

Great question, I don't think I've ever heard of someone losing access in this kind of scenario. It would also depend on how the account got deactivated. Typically, for non-payment an account changes from paid to free. For a team or enterprise account, the admin for these types of accounts can remove and reassign licenses. I have heard of scenarios where the account holder lost access but not someone they were sharing with.

Hope that helps,

Dave