Projects Automatically resizing

[Soldaan]

whenever I make a custom size project and downloaded it it always has the default size of 2560x2560

[John Waller]

Which Adobe application are you using?

[Soldaan]

Creative Cloud Express

[Soldaan]

Adobe Express

[Saquib.Iqbal]

Hi Soldaan,

We're sorry to hear that you've run into this issue!

Would you be able to clear cache and try again with the incognito/private mode on the browser you are using? If you are using the mobile app, try reinstalling it.

Let us know if this works. We are here to help.

Thanks,
Saquib