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Projects Automatically resizing

New Here ,
Jan 14, 2022 Jan 14, 2022

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whenever I make a custom size project and downloaded it it always has the default size of 2560x2560

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Community Expert ,
Jan 14, 2022 Jan 14, 2022

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Which Adobe application are you using?

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New Here ,
Jan 15, 2022 Jan 15, 2022

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Creative Cloud Express

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New Here ,
Jan 15, 2022 Jan 15, 2022

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Adobe Express

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Adobe Employee ,
Jan 17, 2022 Jan 17, 2022

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Hi Soldaan,

We're sorry to hear that you've run into this issue!

 

Would you be able to clear cache and try again with the incognito/private mode on the browser you are using? If you are using the mobile app, try reinstalling it.

 

Let us know if this works. We are here to help.

Thanks,
Saquib

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