Scheduler - link previews not showing correctly on LinkedIn.

Forum|Forum|2 years ago
March 30, 2023
3 replies
484 views

Hi,

We are having the exact same issue here - the image loads in adobe express but as soon as it's posted there is no image preview @Lyn_D. We have tested it directly by posting straight through linkedin and the issue is not there. Additionally, we tried posting the image preview as png and as jpg with neither working.

This topic has been closed for replies.

Lyn_D

Inspiring

Hi @IPC2916769992vw,

Thank you for getting in touch and being patient.

I wanted to update you that this issue should be resolved now.

We appreciate your contributions to the Adobe Express community and are always here to help and apologize again for any frustration caused.

Kind regards,

Lyn

D

damianbailey

Participant

Hi

I am using the scheduling tool in Adobe Express (i used this software before Adobe purchased and enveloped it). When uploading .png files (all under 2mb) they often only seem to partially upload, whether uploaded on their own or as a batch of images. See attached screenshots. It doesn't do this with .jpg files.

Any ideas why and how to fix this (other than only using .jpg files)

thanks

Damian

Lyn_D

Inspiring

Hi @damianbailey,

Thank you for reaching out. We're sorry about your issues with the Adobe Express Scheduler.

This issue was resolved last week. Could you kindly confirm if you're still having trouble?

We're here to help and looking forward to hearing from you.

Many Thanks,

Lyn

Andy Lambert

Community Manager

Hey @IPC2916769992vw this is a slightly different issue related to link previews not showing correctly on LinkedIn. The engineering team are looking into this now. Thanks for your patience here!

Thanks!Andy

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