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stock assets

New Here ,
Oct 17, 2023 Oct 17, 2023

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Hello. I have premium and keep getting denied for a stock asset. why?
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Exporting and Sharing

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Adobe Employee , Oct 17, 2023 Oct 17, 2023

Hi @Nautilus13 

 

Are you seeing the error at download time or when you add a premium Stock asset? Please double check that your account is not past due. While Adobe Express is usable in the "grace period" download of premium content isn't.

 

Thanks

Abhi G

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Community Expert ,
Oct 17, 2023 Oct 17, 2023

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Are you accessing Adobe Stock photos within the Adobe Express app?  Do you see a crown icon?

 

Paid Adobe Express gives you access to Standard Stock Assets with a limited license to:

 

  • Use the asset within the Adobe Express app.
  • Incorporate the asset into your Adobe Express project, and publish or download your project for use outside of the Adobe Express app.

 

 

Adobe Stock Premium and Editorial Use Only content are not included with your Adobe Express plan.

 

See related links below for more details:

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Adobe Employee ,
Oct 17, 2023 Oct 17, 2023

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Hi @Nautilus13 

 

Are you seeing the error at download time or when you add a premium Stock asset? Please double check that your account is not past due. While Adobe Express is usable in the "grace period" download of premium content isn't.

 

Thanks

Abhi G

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New Here ,
Nov 22, 2023 Nov 22, 2023

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Etc A Aaa Exx Btc Eft 

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New Here ,
Nov 22, 2023 Nov 22, 2023

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