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153

Unable to download progress bar not moving - July 29-31; August 4-5, 2024

New Here ,
Jul 29, 2024 Jul 29, 2024

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I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

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Desktop Web , Video

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correct answers 1 Correct answer

Adobe Employee , Jul 31, 2024 Jul 31, 2024

Hi Everyone!!

 

We want to inform you all that the outage causing download issues is resolved. You can check the status here: https://status.adobe.com/products/503465.

 

AmitejS_0-1722432617883.png

 

Try clearing your cache and cookies, then attempt downloading projects in Adobe Express again. Let us know if you continue to experience issues.

 

Thanks!

Amitej 

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Community Expert ,
Jul 30, 2024 Jul 30, 2024

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Thanks for your report.

 

It appears some of the download issues are happening again:

droopydog500_0-1722863188233.png

You can go to the status page (status.adobe.com) and subscribe to this outage to be emailed updates.

Thanks,
    droopy

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Community Beginner ,
Jul 29, 2024 Jul 29, 2024

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I have a lot of animated banners and today none of them want to download anymore. It says "Starting download" but nothing happens.

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Jul 29, 2024 Jul 29, 2024

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I have tried to download a video file but it makes absolutely no progress when I try to do so after a very long time.

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Community Beginner ,
Jul 29, 2024 Jul 29, 2024

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I encounter the downloading issue, it keeps stop at the "Starting download...", and it never progress. The video is just 1 min 10s....I've been refreshing, deleter the browser and even restart my MacBook Air, it still can't download. Yesterday I still can download, but how come today cannot. I'm urgently need the video. Any solution?

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New Here ,
Jul 29, 2024 Jul 29, 2024

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無法下載影片

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New Here ,
Jul 30, 2024 Jul 30, 2024

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編集し終わった動画が出力できない

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Downloading of edited 45 second video stuck at 0% for hours.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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I've tried trimming the video down, different file sizes and the download keeps failing. Please advise.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Trying to download a 30s reel, won't start

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New Here ,
Jul 30, 2024 Jul 30, 2024

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I'm having the same problem. Everything was working fine today. Can download images, not video/reels.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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All files are laggy when making edits to the documents, as well as lag on the "your stuff menu." There is also a message for low space on express.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Hallo, leider ist ein Download von Dateien seit heute früh nicht möglich. Das System hängt grundsätzlich bei 0%.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Los vídeos no se descargan. Da igual el taaño, la longitud, el formato... No se descargan. Un día de trabajo a la basura. Gracias.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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I can't download anything in pdf, it always goes to 90% and then stop

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Cant download the edited video

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Plik niemożliwy do pobrania. Proszę o pomoc.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Multi-Surface-Cleaner, Video could not download

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Hi, ich kann meine Videos nicht downloaden. Download startet -> bleibt aber bei 0% stehen.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Adobe Express'te yaptığım videoyu indiremiyorum. Tarayıcı geçmiş ve çerezlerini temizledim ve yeniden başlattım ancak saatlerdir inmiyor.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Non riesco a scaricare il video

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New Here ,
Jul 30, 2024 Jul 30, 2024

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in adobe express i m not able to download video while using transition effect i have to remove the transition then i m able to download the video. there is some problem while using the transition effect

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Community Beginner ,
Jul 30, 2024 Jul 30, 2024

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I'm unable to download my file and I have a presentation tomorrow. It's stuck at 0% I've tried different browsers, clearing cache, etc. Tried different machines but no joy.

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New Here ,
Jul 30, 2024 Jul 30, 2024

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Same, looks like a lot of people are facing this issue. If you find a solution, please share. I need to urgently export the videos too but unable to download any of my files ion video format

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New Here ,
Jul 30, 2024 Jul 30, 2024

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me too, same issue! yesterday it worked fine, today nothing - 0% downloading...I've tried in safari, safari technology preview, firefox, google chrome, and even in the app for iphone - same issue everywhere I try...

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