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I have 16 main folders. Of those 16, I am unable to use the drag/drop feature for 10 of them.
For the 10 in question, if I drag a project over the folder, I see the black circle with a slash through it, indicating that I can't move the project to that folder. Instead, I have to select the settings for that project, choose "move" and then select the folder that I want it to move to.
For the other 6 main folders, I can drag/drop a project into without a problem.
What is causing these 10 to not allow drag/drop?
Hi @SVL-LNK,
I tried to replicate this, but it works fine. Would it be possible for you to share a screen recording of the workflow you described? Also, how many projects are listed under the 10 folders that show black circle with a slash through it & the other 6 (which function properly)?
Additionally, could you try this workflow after clearing the cache/cookies of the browser? You can also try working on a different browser or its private/incognito mode.
Do share your observations!
Best,
A
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Hi @SVL-LNK,
I tried to replicate this, but it works fine. Would it be possible for you to share a screen recording of the workflow you described? Also, how many projects are listed under the 10 folders that show black circle with a slash through it & the other 6 (which function properly)?
Additionally, could you try this workflow after clearing the cache/cookies of the browser? You can also try working on a different browser or its private/incognito mode.
Do share your observations!
Best,
Amitej
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It was cache/cookie related. Clearing them fixed the issue. Thanks!
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Thank you!