Unable to openindividual projects in Adobe Express

[Sapna238343620zbk]

I am unable to open my individual projects to edit them. I could it yesterday and everything was fine. 

When I opened Adobe Express today I can see all my projects but when I click on a project to open it says something went wrong. 
I have looked at all the support and done all those things. Such as remove cookies, change firewall to default, private browser etc.

The chat bot kept asking me the same questions and giving me the same answers.

How can things change over night?

I am on Windows 10 Pro and in the process of upgrading to 11 but not this moment I write.

Thanks

[Sapna238343620zbk]

This is what it says when  I click on a project to open it. 

[Sapna238343620zbk]

Okay so now one project is loading without any photos 🙂 Don't tell me all the images are corrupted 🙂 It is so slow I cannot open another to see if those images are loading.

[jeremyjt]

Hey, it's not just you - I'm having the exact same problems

[michaelw44456731]

Same issue in Australia, seems to be an outtage

[dc_work]

Cannot download my project oin australia

[mahmoud_5524]

Hi @dc_work,

Thank you for sharing the screenshot. Sorry for the trouble you’re facing with downloading your project.

Please try reinstalling the app (if using mobile) or clearing your browser cache and switching browsers or using incognito mode (if on desktop). If the problem persists, kindly share the project URL with us.

We’ve escalated your case to our engineering team and will update you as soon as possible.

Best regards,

^MM

[dc_work]

I'm using the website via Edgae and have cleared my browser cache and then tried again ands get the same error.

I also tried in Firefox and Chrome via incognito mode and get the same error.