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marlene_1798
New Participant
September 1, 2024
Question

Unable to use the Generative Ai feature in Magic School

  • September 1, 2024
  • 1 reply
  • 2020 views

I am using Magic School AI.  I subscribed to it because it has an image generator through Adobe express.  However,  It does not work.  It says that generative AI feature is not available in my account.  I was on chat with an online assistant for more than an hour but it did not work at all.  I went through the instructions on pop up blockers but it did not work.  Anyone who can help, please?

1 reply

J
jasonr97859771
New Participant
November 12, 2024

We're having the same issue.

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    November 12, 2024

    Hi 

    @jasonr97859771

     

    Welcome to the community! Could you please check with your administrator first to check for access? If that doesn't help, he can raise a support request to our team.

     

    Regards,

    Tarun

    M
    makky_9017
    New Participant
    November 19, 2024

    My students on MacBook can use the Magic School Image Generator on Chrome without a problem. However, my students on iPads cannot seem to open the tool and use it.  They tried it on Safari, Chrome and even Arc Search but no success.

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