Where are my files in the iPad app?

[antkn33]

On the adobe express website you can save your files and arrange them in to folders. I don't see that on the iPad app. Am I missing it or did adobe not include that?

[Michelle Chocolita · Accepted solution]

Hi!

Up until now the new Adobe Express app isn't released for iPad yet. So that might be the reason why you can't access your files created on mobile or web.

I believe the team is working on it. You can upvote this feature on Adobe Express Uservoice https://adobeexpress.uservoice.com/forums/951181-adobe-express/suggestions/47445788-ability-to-use-e... 

Hope this helps for now!

[antkn33]

There is an ipad app but it seems to use its own file structure. When I create something on the web app, then go to the ipad app it is not there. 

[thejanebradbury]

As @Michelle Chocolita has already explained, the current iPad app is not the same version as the desktop or mobile phone app so files do not sync between the two. These are the new versions of Adobe Express with all the animation and generative AI features. This newer version of Adobe Express is coming to iPad and other tablets, just not yet; it's being worked on. 

Until then, files created on desktop or mobile phone will not be compatible with your iPad Adobe Express. 

[antkn33]

Actually I can see what I want in the iPhone app, just not the iPad app. I guess the iPad app developers are on vacation or something. 😂

[thejanebradbury]

As I said before: the new version is on desktops and mobile phones, including iPhones, so you will see your files. It's only the Adobe Express app on the iPad, and other tablets, that is still the older version and you can't see files created elsewhere. 

[theJCV]

I hope we get all our files synced in the iPad. It just defeats the purpose of being "express"

[Geetarism]

Same here. Really surprised to see that the files cant even be seen when using the Ipad where I will actually work on them but I can see them on my iphone where I wont? ...Hopefully they are correcting this soon!