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Why is Adobe Express slow and why does it lag?

New Here ,
Mar 01, 2023 Mar 01, 2023

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Everytime I work on Adobe Express I have issues with the server lagging or being extremely slow!!!

 

Adobe Express has major issues how slow the site is I honestly do not know how it has not been addressed yet. Simple tasks like changing tools causes to server to slow and you end up waiting minutes for it to load. Most of the time you end up reloading the website and often lose work.

 

Zooming is my biggest problem with this site. When you zoom it glitches and causes a duplicate of your work to appear and you are forced to reload the webiste, EVERYTIME. When working you are constantly zooming in and out to see details and then the full scale again so this makes it nearly impossible to use the site. 

 

I really love do love Adobe Express for its simplicity and yet still being able to produce quality graphics and creatives. The ongoing problems with the site however have made me utilize it less and less. When I do I usually end up disappointed or frustrated midway and switch over to Photoshop or Illustrator. 

 

Hopeyfully they can figure out a solution to finally resolve the issue. Sadly I will be done using it until then.

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Crash or freeze , Problem or error

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Community Expert ,
Mar 04, 2023 Mar 04, 2023

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You might try closing other browser tabs while you're using Adobe Express.

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New Here ,
Mar 31, 2023 Mar 31, 2023

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I don't have any solutions, just here to agree with you and hope they pay attention. I also use Canva which does the same things and is MUCH faster. 

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Community Expert ,
Mar 31, 2023 Mar 31, 2023

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There was a similar post where the person contacted Adobe Support (this is a user-to-user forum) and got some information that might help:

 

TL;DR: Support said that the app requires an internet connection with an upload of 30 Mbps, but they had only 10.

 

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