Why is Adobe Express slow and why does it lag?

[Madison28659985ofd4]

Everytime I work on Adobe Express I have issues with the server lagging or being extremely slow!!!

Adobe Express has major issues how slow the site is I honestly do not know how it has not been addressed yet. Simple tasks like changing tools causes to server to slow and you end up waiting minutes for it to load. Most of the time you end up reloading the website and often lose work.

Zooming is my biggest problem with this site. When you zoom it glitches and causes a duplicate of your work to appear and you are forced to reload the webiste, EVERYTIME. When working you are constantly zooming in and out to see details and then the full scale again so this makes it nearly impossible to use the site. 

I really love do love Adobe Express for its simplicity and yet still being able to produce quality graphics and creatives. The ongoing problems with the site however have made me utilize it less and less. When I do I usually end up disappointed or frustrated midway and switch over to Photoshop or Illustrator. 

Hopeyfully they can figure out a solution to finally resolve the issue. Sadly I will be done using it until then.

[Myra Ferguson]

You might try closing other browser tabs while you're using Adobe Express.

[jennifersophie]

I don't have any solutions, just here to agree with you and hope they pay attention. I also use Canva which does the same things and is MUCH faster. 

[Myra Ferguson]

There was a similar post where the person contacted Adobe Support (this is a user-to-user forum) and got some information that might help:

• Why Adobe Express is so slow on Desktop for Mac?

TL;DR: Support said that the app requires an internet connection with an upload of 30 Mbps, but they had only 10.

[Ruby321804591vnd]

I have 350Mbps Download 350Mbps upload, with 1ms latency fiber, from service provider coming right into my basement. Are you really telling me that this is not enough? Have you used Canva and noticed any difference? 

You can be sitting right in Adobe's Datacentre and it will still be just as terrible.

Given the type of 'head in clouds' 'ivory tower' replies I see here, cancelling my sub for sure.

[Tarun Saini]

Hi there,

We're sorry to hear about this. Could you please let us know when exactly does the app gets slow? Is it happening when you use any specific feature or over all?

We're here to help, just need some info.

Regards,

Tarun

[liliboca]

Overall, when loading, when zooming in or out.
Express is a great tool but a pain to work with.

Thank you,
Lili

[Tarun Saini]

Hi there,

Could you please elaborate more on this to help you further? We're here to help, just need some info.

Regards,

Tarun

[SirEscape]

I have the same issue. Even on a high-end PC with top-of-line CPU, RAM, and GPU it still runs like it's 80 years old. The browser doesn't seem to matter. 

[CeloX]

Same issue. I've closed the browser and reoopen, nothing.

[avetrone]

Oddly enough, it seems to work way faster on my Mac than my PC. PC, I've tried multiple browsers and still, it's very slow. Currently I can't even get it to start a new project, it's just stuck trying to load.

[Lea2971220613s1]

Same for me, is there a way to turn off auto save in Express ? According to my experience it lags when I make too many modifications all of a sudden and the auto save keeps running

[meetariel29714362y49w]

If you're working with large image files, this can slow down Adobe Express on your Mac. Consider reducing the file size or resolution of the images you're working with. Outdated Software: If you're using an older version of Adobe Express or your Mac's operating system, this could affect performance.

[G299833664bts]

I haven't even started a project on my pc and it's already lagging. I have a better experience on my mobile but I prefer to use my Lenovo it would be faster to produce multiple pages, or so I thought. At this point I think I'll stick to canva.

[SISU30003049na5d]

It runs extremely slow, I take at least an extra hour of work because it freese all the time 

[SISU30003049na5d]

*Freeze

[SISU30003049na5d]

Please, IT guys you must fix this as millions of small businesses use your services and time is crucial for us

[GiselleB]

It's July and I honestly think it got worst.  Especially after Beta! I even have the app. I too, really like adobe express and I have an Above paid membership.   This is absolutely slowing down my business production and ultimately costing me, grossly.  

I have the very same issues and it barely follows the right commands/clicks.  Adobe Express Team why isn't this repaired before giving us beta? I have tried everything on my end to help accelerate the page. [cursing in French removed by moderator]  J'en ai assez !

[liliboca]

Same here! I got so excited about this tool but it's impossible to work as fast as it is required nowadays....

[bryankwest]

Same!  I wanted to switch from canva to the new express.  I tried making a project today and it was so frustrating how slow it was and the lag was horrible.  I may have to switch back if it doesn't get faster.  I can't be wasting time.  Took an hour to build something that should've taken 10 minutes.  I restarted all my browsers, MAC is up to date.  I did all the suggestions, but nothing.  Adobe, please make the server faster!

[Nancy OShea]

The speed with which browser-based web apps perform varies depending on your Internet connection.

1. During peak usage hours, your connection speed may drop resulting in slower performance. 

Do a Google Search for "how fast is my Internet connection" to find out your current download & upload speed.

2. Also clear your browser's cached data & temporary Internet files to free up more available browser memory. This should be done regularly.

Hope that helps.

[madspalsrud]

Me too. Wow, it is so slow!

[Jan320883984kzr]

It is so extremely slow... i will quit my subscription and i think everybody else in this chat should do that too.