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16

WHY Must you KEEP touching your products?

Community Beginner ,
Mar 12, 2025 Mar 12, 2025

Buttons are constantly going missing,

now the media button vanished, 

Changes to software,

 

LEAVE THE SOFTWARE ALONE, IT'S MAKING YOU MONEY, ISN'T IT?

Please stop touching it. Our design team is struggling with adobe because of this, PLEASE STOP. It works, don't touch it, invest something new with that software engineering budget, stop touching stuff. 

 

Sincerely,

Infuriated Adobe Express Customer. 

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Performance
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Community Beginner ,
Mar 18, 2025 Mar 18, 2025

These guys seem to not care i've been with Adobe for 17 yaers and stopped my yearly this year because they kept back tracking than replying with some GPT Version 1 none sense like this...

Adibe needs to just refund us share holders

 

[abuse removed by moderator]

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Explorer ,
Mar 27, 2025 Mar 27, 2025

This sounds like a canned political response. Does Adobe actually care at all about making Express competitive in the market? I'm trying to like it and y'all keep letting me down. Do not reply to me.

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Community Beginner ,
May 18, 2025 May 18, 2025

Adobe Express was the app I used for a new design last fall. I had letters placed on a curve (upper and lower case). Worked perfectly. I could adjust the size and kerning. I re-open the updated app and now all of my letters are stuck in "all caps". Why would you do this?? I will likely cancel my subscription as your unneccesarry updates make it unusable. Their is no excuse for this change. Designers know how to adjust type to make designs work. Stop already.

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Adobe Employee ,
May 19, 2025 May 19, 2025

Hi @JoseyKatze,

 

Thank you for sharing your feedback. We’re sorry to hear the recent changes have impacted your workflow and caused frustration.

Your concerns about the text formatting and lack of flexibility are important, and we understand how vital these features are for designers. I’ll make sure to pass your feedback to the product team for consideration.

In the meantime, if you’d like, we can help explore any current workarounds or assist you with your specific projects to minimize disruption. Please let us know how we can support you.


^MM

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Community Beginner ,
May 24, 2025 May 24, 2025

If you actually understood how vital these features are THEN WHY DID YOU CHANGE/REMOVE THEM?

You Broke Your Product by making it like a product that a lot of us don't like. 
 

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Adobe Employee ,
May 26, 2025 May 26, 2025
LATEST

Hi @TllGrrl,

 

 

Thanks for sharing your thoughts — we hear your frustration, and we're truly sorry the update has disrupted your workflow. We know how important familiar features and workflows are, especially for loyal users.

While the update was designed to introduce new capabilities, we understand that not everyone finds the changes helpful. We're actively gathering feedback like yours to improve the experience and bring back more of what users loved about the previous version.

Please feel free to share which specific features you’re missing most — we’d love to pass that along to the team.

 

Thanks again for speaking up.

 
^MM
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Community Beginner ,
Feb 12, 2025 Feb 12, 2025
every.single.week you change something in the interface that is completely unnecessary, making people look for options instead of working. this is worse than supermarket merchandise positioning. [abuse removed]
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New Here ,
Jan 31, 2025 Jan 31, 2025

Will be deleting my account.. Let me know if you go back to the old version.
These AI updates are rediculous, unworkable and badly designed

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Adobe Employee ,
Mar 14, 2025 Mar 14, 2025

Hey @whiteisland, We understand your frustration with the recent changes. Unfortunately, reverting to older version of Adobe Express won't be possible.  However, our teams are working on making Adobe Express more stable and faster and addressing performance issues. 

 

You may also want to refer to this post: Adobe Express Mobile: Important updates & device requirement changes

 

Thanks,

Amitej

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Community Beginner ,
Mar 14, 2025 Mar 14, 2025

I think I speak for a large number of clients when I say that you are not correctly identifying the core issue. The issue, as I see it, is that your updates are making work more difficult. You are burying frequently used features like "replace image." You make it more difficult to manipulate text for no apaprent reason. We don't want text manipulation buried in several layers of menus....we want it front and center and accessible. 

I have been a believer in Adobe products for more than twenty years. However, your "innovation" for the sake of having something to put in your monthly releases is exhausting and making the Adobe Express product less useful.  

Performance is not MY primary issue. - it is the intuitive nature of the workflow. 

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New Here ,
Mar 16, 2025 Mar 16, 2025

I came here searching because I haven't used the web app for Express in about a week, and I came back to be utterly confused trying to search for the MOST BASIC functions. Like, where did the media tab go? Where is my button to create a text element? I literally spent 15 minutes trying to find something that was 0.5 seconds worth of time to click on and find and now it must be hidden behind some stupid menu somewhere. Seriously, what is this crap? Can someone tell me where the hell the media tab went? I don't care about the stupid "Instagram Square Post" or all of the AI crap. I want literally the most basic functions to be right there where they were.

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Adobe Employee ,
Mar 17, 2025 Mar 17, 2025

Hi everyone,

 

We truly appreciate your feedback and understand the frustration that comes with changes to a familiar workflow. The goal of these updates is to create a more streamlined and flexible experience across devices.

Your feedback is important, and we’re actively sharing it with the team. We want to ensure Adobe Express remains both powerful and intuitive, so if there are specific pain points you’d like addressed, please continue to share them. Our goal is to refine the experience based on real user needs.

 

Best,

Chaimaa

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Community Beginner ,
Mar 18, 2025 Mar 18, 2025

"Streamlined" according to who? You're hiding every single useful button behind more and more and more buttons. Please. It is so out of hand.

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Community Beginner ,
May 24, 2025 May 24, 2025

You made an Adobe version of Canva, which to me means you broke what you had that worked for people, and replaced it with something that doesn't work.

Nobody asked you to make Adobe's version of Canva. 
NOBODY. 
You took away features that people actually use on the iPad.

Who removes features that people rely on!?!?

Apparently Adobe. A company I used to trust. 

quote

Hi everyone,

 

We truly appreciate your feedback and understand the frustration that comes with changes to a familiar workflow. The goal of these updates is to create a more streamlined and flexible experience across devices.

Your feedback is important, and we’re actively sharing it with the team. We want to ensure Adobe Express remains both powerful and intuitive, so if there are specific pain points you’d like addressed, please continue to share them. Our goal is to refine the experience based on real user needs.

 

Best,

Chaimaa


By @chaimaa.7

 

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Adobe Employee ,
May 24, 2025 May 24, 2025

Hi @TllGrrl 

 

I see from your other posts that you are missing Nudge functionality on iPad. Are there any other features that you believe the new version took away?

 

This will help the community provide more concrete help (for example, if the functionality has simply moved to a different UI location rather than completely taken away) as well as escalate specific gaps/oversights to the product team.

 

(This is separate from your general concerns about the overall product direction)

 

Thanks

Abhi G

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New Here ,
Mar 18, 2025 Mar 18, 2025

WHY??!! This so-called upgrade has destryed my faith in Adobe understanding its Express customer base! Maybe your goal is to self-destruct, cuz I'm out! You've ruined the program -- it should be renamed Adobe Disaster.......

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Community Beginner ,
Mar 18, 2025 Mar 18, 2025

I am with Grimoire on this

Why did you guys DESTROY a perfectly working app

Now we have to ADD basic things to do basic things, things are getting harder to find wasting time searching


Sure we find them, than its okay again but than you do another update REMOVING or hiding another function

Why is Media and Text need to be an extra 2 or 3 button click option now, its TEXT......

The left side has 3 buttons and a + button now, with a mASSIVE Vertical blank spot meanwhile the next frame is full to 60% down so the REMOVING text made no sense but make things take longer

 

Are we TRYING to push everyone to Affinity and Leonardo art apps over Adobe?

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Community Beginner ,
May 24, 2025 May 24, 2025

Affinity and Leonardo? Never heard of them but thanks for the tip. 
Going to check them out now because I can't work . 

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Community Beginner ,
May 24, 2025 May 24, 2025

hold on. Leonardo is an AI image generator. I do t want that. Just like I don't want Canva. 😟

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Community Beginner ,
Mar 19, 2025 Mar 19, 2025

THANK YOU ! This tool is worst and worst,  every week something change in the worst way possible, copy and paste issues are not resolved, a lot of bugs. Our design team decided to stop working on it from the next content because we lose a lot of time. 

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Adobe Employee ,
Mar 19, 2025 Mar 19, 2025

Hi @Fny74, related to the "copy and paste issues are not resolved", did you happen to check the last private message I had sent back in November (related to

https://community.adobe.com/t5/adobe-express-bugs/cmd-v-no-longer-pasting-in-place/idc-p/15002392#M2...)

 

Thanks

Abhi G

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New Here ,
Mar 19, 2025 Mar 19, 2025

Hola! Con motivo de dejar mi opinión, por muchas razones elijo siempre Adobe Express en lugar de Canva que es tan conocido. Siempre agradezco que sean siempre tan atentos a todos los pedidos de la comunidad y siempre están actualizando Adobe Express! 😊

Pero hoy, me encuentro incómoda trabajando. Para agregar un texto, tengo que ir a buscar en el menú derecho +, agregar Texto. Luego, para agregar la forma de botón tengo que ir a Efectos, luego desplazarme hacia abajo, ir a Ver más y recién ahi se me abre un desplegable para poder agregar el efecto.

Ya antes era incómodo que si deslizás el mouse por alguna opcion del menu te aparece una ventana que no se va hasta que no haces clic afuera o tarda mucho en irse.

Además, los deslizables quedan como "bloqueados" a veces y se "bugguean" y tenes que hacer clic otra vez en el deslizable o forzar el número y apretar enter para que te deje seguir editando porque sigue el mouse aunque esta fuera de la ventana.


Realmente es muy enogorroso, tenes que abrir miles de ventanitas, clics, desplegables, etc, para algo que antes era en 2 o 3 pasos, ahora tenes que hacer cada vez más pasos.

Entiendo el objetivo de reorganizar todo, pero el menu funciona horrible y encima tener que estar lidiando con las ventanitas y hacer miles de pasos para agregar una forma. Y encima, si querés cambiar la forma (color, tamaño, lo que sea), tenes que volver a hacer los miles de pasos otra vez.

 

Sinceramente, pierdo mucho tiempo haciendo algo que es tan simple como una forma y ya. Las ventanas "auxiliares" por favor, corrijanlas o saquenlas, porque no funcionan bien. No se cierran quedan ahi molestando y uno ya hizo clic o ya terminó.

 

Por ejemplo, si elegis un color, una vez que elegiste, se queda abierto. Hasta que no apretas en el boton de cerrar, sigue abierto.

 

Son detalles, pero te hace estar pensando constantemente porque la maldita ventana no se cerró jajajajaj

 

¡Gracias por todo el esfuerzo! Pero quería dejar mi impresión y que seguramente haya más de uno que esto le pasa.

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Community Beginner ,
Mar 19, 2025 Mar 19, 2025

What was once easy is now a pain, to get to design assets you have to click 3-4 buttons compared to having it on the side bar for easy access... maybe allow shortcuts? And don't allow it to refresh every time you tap out of it to your project.

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Adobe Employee ,
Mar 20, 2025 Mar 20, 2025

Hey @WildCoastCreative, Welcome to our Adobe Express community!

 

Thanks for sharing your feedback. Our team is conducting an experiment that may run for about two weeks, which is why you're getting to experience UI changes in the Adobe Express app.

 

We'd love to hear your more about your experience and feedback on this, as it will help us improve the Adobe Express app user experience.

 

Best,

Amitej

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Community Beginner ,
Mar 20, 2025 Mar 20, 2025

Are you kidding me? You're running experiments on your customers? Way to go, Adobe!

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