• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
4

Lapplication adobe firefly n'est plus disponible ?

Community Beginner ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

Bonjour,

 

Je paye un abonnement mensuel pour l'application adobe firefly, mais elle n'est plus disponible depuis 2 jours. Est-ce que c'est normal ?

 

Bell journée,

Luis

Bug Unresolved
TOPICS
Desktop

Views

163

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Apr 02, 2024 Apr 02, 2024

and in addition to what Kevin said, try using a different browser and see if you get the same error.

Votes

Translate

Translate
8 Comments
Community Expert ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

When you say not available, what do you mean?  Can you please include a screen shot?

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

Capture d’écran 2024-04-02 à 22.50.44.pngC'est ce qui est afficher sur l'écran en allant sur le site !

Votes

Translate

Translate

Report

Report
Community Expert ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

@luis36458197ldyg no outages have been reported https://status.adobe.com/cloud/creative_cloud#/

have you checked your Firewall/Router/Window Defender settings to make sure Adobe Firefly is not blocked?

Votes

Translate

Translate

Report

Report
Community Expert ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

and in addition to what Kevin said, try using a different browser and see if you get the same error.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

J'ai essayé sur firefox et safari le problème est différent : sur safari une page blanche s'affiche sur firefox ce message.

Votes

Translate

Translate

Report

Report
Community Expert ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

Again - check your firewall/router settings it appears the service is being blocked.

Votes

Translate

Translate

Report

Report
Community Beginner ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

Merci, en utilisant chrome ça marche effectivement j'ai surement un blocage instalé sur firefox. 

Votes

Translate

Translate

Report

Report
Community Expert ,
Apr 02, 2024 Apr 02, 2024

Copy link to clipboard

Copied

LATEST

ok, great to hear you are able to access Firefly again.

Votes

Translate

Translate

Report

Report