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Douglas31189292my7z
Participant
August 27, 2023

P: Can not see mouse using gen fill (Surface Pro)

  • August 27, 2023
  • 16 replies
  • 2917 views

I can not navigate when using gen fill because when i place mouse over image, the mouse dissapears.  This has been happening for a long time now and can not find a fix.

    This topic has been closed for replies.

    16 replies

    CMass
    Community Manager
    CMassCommunity Manager
    Community Manager
    December 12, 2023

    This issue has been fixed. Please let us know if you're still running into any issues. You may need to perform a hard refresh on your browser to see the changes. Ctrl(Cmd) + Shift + R

      CMass
      Community Manager
      CMassCommunity Manager
      Community Manager
      December 1, 2023

      @Douglas31189292my7z @H.Hall @KatarinaJovanovic @Steve33636093bf30 Please see this comment and share your experience. Please tag me or @CoreyDotCom 

        S
        Steve33636093bf30
        Participant
        November 15, 2023

        In firefly, when I load an image to the generative fill tool, I cannot see my cursor on the page to know where to put the indication to add or remove elements. 

          C
          Adobe Employee
          CoreyDotCom
          Adobe Employee
          November 14, 2023

          Can one of you experiencing this issue, please visit this site (with the mouse active) and post a screenshot of the results? https://patrickhlauke.github.io/touch/pointer-hover-any-pointer-any-hover/

            H
            H.Hall
            Participant
            November 13, 2023

            I am using a microsoft surface pro with chrome. This issue seems to have been reported by other users with no fix yet. Is there one in the works?

              H
              H.Hall
              Participant
              November 13, 2023

              same here. Surface pro on chrome.

                H
                H.Hall
                Participant
                November 13, 2023

                still doesnt work for me. I have a surface pro

                  D
                  Douglas31189292my7zAuthor
                  Participant
                  November 1, 2023

                  Just checking in to see if any findings were made in investigating the issue.

                    CMass
                    Community Manager
                    CMassCommunity Manager
                    Community Manager
                    October 18, 2023

                    If you're seeing this issue as well, please share what device & browser you're using. 

                      CMass
                      Community Manager
                      CMassCommunity Manager
                      Community Manager
                      October 12, 2023

                      See what you got right; there is a missing cursor. @Douglas31189292my7z Thank you for the video! @KatarinaJovanovic  Thank you both for the information. This is super helpful. I'm going to add this to a ticket. Stay tuned!  I've also included a cat gif as a thank you. For you help! 

                       

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