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120

P: Show words omitted from prompt or violates content guidelines

Community Beginner ,
Mar 24, 2023 Mar 24, 2023

Tried to make a word in colorful teddy plush but it says me it is against the guidelines. 

So I tried to say fur instead. That worked but didn't give me the result I wanted. 

Bug Unresolved
TOPICS
Imaging
36.1K
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correct answers 2 Correct answers

Adobe Employee , Mar 25, 2023 Mar 25, 2023

Thank you for the suggestion. Our goal is to provide a safe and enjoyable experience for all our users. We realize our filters may be considered too strict for some users and are investigating ways to improve this experience. Please use the thumbs up/thumbs down buttons to provide feedback on images or use the blue "Share Feedback" button to let us know if a prompt was incorrectly blocked. (Merging all similar threads here so the team can access all requests on this issue)

TracyH_0-1680204103439.png

 

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Adobe Employee , Mar 24, 2023 Mar 24, 2023

Our goal is to provide a safe and enjoyable experience for all our users. If you think the words you have used don't violate our content guidelines or should not be omitted from your prompt, please use the Report tool under the "..." menu or the blue "Share Feedback" button on the "Can't Load" monkey screen, to notify us of the problem and provide a brief explanation of what occurred in the text field. We will see if corrections can be made. We may revisit our decision not to show the word(s) wh

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replies 182 Replies 182
181 Comments
Community Expert ,
Mar 29, 2025 Mar 29, 2025

If you are getting an error, I do not believe it is from "curly hair" or "wavy hair". Please show us your full prompt that is generating an error.

 

droopydog500_0-1743275692203.png

 

    droopy

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Community Expert ,
Mar 30, 2025 Mar 30, 2025

Hi @danielle_2108 ,

 

Hi,

 

I tried "people with curly hair" and "people with wavy hair" and got successful gens.

 

Could you share your full prompt?

 

mj

iMSD

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New Here ,
Apr 12, 2025 Apr 12, 2025

You are ADOBE. You cater to high end artists of all types with the leading vector and raster image software on the market. I just asked Firefly to generate a vector image that can be further manipulated with Adobe Illustrator, LITERALLY ASKING YOUR AI TO MAKE YOUR OTHER PRODUCTS MORE IN DEMAND, and Firefly cant generate it. 

I tried the same prompt with ChatGPT and it generated an image. More importantly, it generated an image for adults, not a children's comic book. 

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New Here ,
Apr 12, 2025 Apr 12, 2025

i used images i created of women with ai. this  work just fine i try to make a man dance created the exact

same way and it keeps hiting with guidlines error i tryed no prompt still wouldnt work still gudlines error

i find your the only image genarator that does this. am not creating anything explicted just want to make the man dance to put in a video. you dont have all these gudlines in other adobe products. this is very frustrating Darrell

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Participant ,
May 10, 2025 May 10, 2025

Here's an idea...

If a word -or words- in a video prompt violate Adobe's user guidelines, how about telling the user that BEFORE the video is created rather than just create the video without the words and then charge the user credits for a video that doesn't represent what they wanted since a key word in the prompt was removed.  

I mean c'mon,Adobe strips out that word out BEFORE a user has a chance to correct their "mistake" -and it would be a mistake as there is NO way for a user to know what Adobe is going to say violates their user guidelines- then it means the user is being punished since they are loosing credits and not getting the they wanted. Now, how fair is that?

How hard would it be for Adobe to let a Firefly user know that a word -or words- in their prompt violated Adobe's user policy BEFORE Adobe creates a video that doesn't represent what a user wanted -since perhpas important prompt words were removed. I mean Open AI does it with Sora so why can't Adobe do the same in Firefly? Is Adobe not as technically advanced as Open AI?

C'mon Adobe, you're better than this.

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New Here ,
Aug 31, 2025 Aug 31, 2025
LATEST

while using the video creator for the first time, I input a prompt, but received an Error message re: prompt has unaccepted words or characters. It would be helpful if there was a link to click on that outlines unacceptable symbols, formatting, etc for the prompt. Alternately, highlight the sections of the prompt that are causing the problem so I can edit them out. Thanks.  

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