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January 8, 2026

P:The firefly Text to speech/ Avatar and is not loading

  • January 8, 2026
  • 125 replies
  • 7729 views

Firefly for speech generation won't load. 

125 replies

January 15, 2026

Also loaded all my previous text to speech wavsfirefly pic.jpg

January 15, 2026

Mine is also working today again, glad to have it back. I've been using this for voice overs on learning videos

Participant
January 15, 2026

@Victor5FE3 


Not sure if this a known/new issue, but I found out that my text files that had the hidden character of FF would not convert and I would receive an error when trying to create the file. When I removed these hidden characters in a text editor and then uploaded the text again, Firefly was able to create the voice file.

 

Hope this helps!

Pamela

Participant
January 15, 2026

firefly text to speech is not working, please help!

droopydog500
Community Manager
Community Manager
January 15, 2026

Hi @Victor5FE3,

 

There was a problem which was fixed yesterday. Try a hard reset of the page by pressing <SHIFT> while pressing the reload button and see if that fixes it. If not, can you please give us a screen shot of the full browser window with the problem?

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
January 15, 2026
I did that, use another browser, restarted, nothing! It still does not work!
What is happening?
January 15, 2026

Om my.... "Elizabeth" is back <3. 

Great to see issue resolvement before the weekend. Thanks for support and updates. 

droopydog500
Community Manager
Community Manager
January 14, 2026

Hi @Pamela5CDF,

 

That is likely a different problem. I recommend you create a new thread and post a screen shot of the full browser window with the error and description of what you were doing.

 

    droopy

Adobe Community Expert (not an Adobe employee)
Participant
January 14, 2026

Could it be that the service is down again?

I was able to get one file converted and now I get a red notification "Something went wrong..."

droopydog500
Community Manager
Community Manager
January 14, 2026

Thanks, @Eduardo38319559o872!

 

    droopy

Adobe Community Expert (not an Adobe employee)
January 14, 2026

It's working now. Thanks, droopydog500

January 14, 2026

Yes, its back.