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[phanthanun259942344zi0]

my device can not generate a picture. I want to know how to fix it

[Dean_Utian]

Often troubleshooting involves trying different things to see what may be causing the problem.
If you have another device, I'd try on that.
On the device you're using, try a different browser.

[droopydog500]

If after @Dean_Utian's suggestions, you still have a problem, please let us know what operating system and browser you are using.

    droopy