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Weird Error on any firefly prompt

Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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When trying to run a Firefly prompt, i'm getting the following error --

 

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)

 

Is this a known issue? thanks

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correct answers 1 Pinned Reply

Adobe Employee , Mar 31, 2023 Mar 31, 2023

Thank you everyone for reporting this bug. This should be fixed now. You may need toperform a hard refresh on your browser Ctrl(Cmd) + Shift + R.

Status Fixed

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New Here ,
Mar 23, 2023 Mar 23, 2023

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I have access to the Firefly beta. I can use the text effects tool fine, but every time I try to generate using the text to image feature, I get some variant of >>Uh oh / something went wrong / x.at is not a function<<. I've got the same thing using Chrome, Firefox, and mobile Safari (slightly different error message). Any advice?

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New Here ,
Mar 24, 2023 Mar 24, 2023

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using safari

OS 12.2.1

 

Something went wrong

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)

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Adobe Employee ,
Mar 24, 2023 Mar 24, 2023

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Can you provide the OS and browser versions you are using? Also can you please try doing a hard refresh on your browser Ctrl(Cmd)+Shift+R

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Adobe Employee ,
Mar 24, 2023 Mar 24, 2023

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Please do a hard refresh on your browser Ctrl(Cmd) + Shift + R. If still encountering this error, can you provide the OS and browser version you are using?

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Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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Still not working. Using Safari OS 12.0.1.

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Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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Forgot safari verison number --

 

So i'm using Mac OS 12.0.1

Safari Version 15.1 (17612.2.9.1.20)

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Adobe Employee ,
Mar 24, 2023 Mar 24, 2023

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  • Please provide the steps to reproduce this error
  • What prompt was used
  • What OS and browser version

Thank you

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New Here ,
Mar 24, 2023 Mar 24, 2023

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I'm experiencing the same issue. I would assume it's receiving too many requests? 

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New Here ,
Mar 24, 2023 Mar 24, 2023

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1. Adobe Firefly (beta)

2. macOS Big Sur

3. In module "text to image" any text variaton wont work

4. Expecetd actual AI generated image, actually got error message every time

 

After gaining access to newly announce Adobe Firefly beta version I went straight to the "Text to image" option, but after inserting more than 10 different variations of text prompt ideas, I awlays have this message popping up with no results:

Something went wrong

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)
 
Also function "Text effects" does not work and have similar message. 
 
What could bet the problem and how to fix it in order to access the generating module?

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New Here ,
Mar 24, 2023 Mar 24, 2023

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Adobe Firefly (Beta), Safari Version 15.2 (17612.3.6.1.6), Mac OS Monteray_12.1 (21C52)

When selecting "Try Prompt" takes to a page that said "Uh Oh something went wrong".

"Something went wrong

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)"
 
When selecting "Try Prompt" on the "Uh Oh something went wrong" page it takes you to the "Text Effects" editing page.

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Adobe Employee ,
Mar 25, 2023 Mar 25, 2023

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Thank you all for reporting this bug! Our team has identified the problem and will have a fix out very soon. We appreciate your patience and can't wait for you to try out Firefly.

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New Here ,
Mar 26, 2023 Mar 26, 2023

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Screen Shot 2023-03-26 at 9.46.42 AM.png

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New Here ,
Mar 26, 2023 Mar 26, 2023

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Hi,
I can't access the "Text to Image" option. It keeps on showing error everytime I try.

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Adobe Employee ,
Mar 26, 2023 Mar 26, 2023

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This is a known issue. Our team has identified the problem and will be pushing out a fix very soon. Thank you for reporting it!

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New Here ,
Mar 26, 2023 Mar 26, 2023

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The text to image doesnt work for me. It gives me some kind of error.

Only thing i have been able to use is the text to effects

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Adobe Employee ,
Mar 27, 2023 Mar 27, 2023

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This is a known issue that will be fixed very soon. Thank you for your patience!

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New Here ,
Mar 27, 2023 Mar 27, 2023

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Am getting what looks like a Jave script error when generating text to image on Firefly

Safari on MacBookPro (OSX 11.5.2) - same Adobe account seems to work fine on iPad and iPhone

Error screenshot attached

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New Here ,
Mar 29, 2023 Mar 29, 2023

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I keep getting this error when I try to generate an image using text. I've tried multiople different things.

 

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)

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New Here ,
Mar 30, 2023 Mar 30, 2023

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Whenever i try to do a prompt for "Text to Image" comes a sign: Something went wrong,

Something went wrong

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)
 
Using Adobe Firefly beta on Safari 15.2, MAC OS 12.1

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New Here ,
Mar 31, 2023 Mar 31, 2023

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this happens every time I submit a prompt

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Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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Something went wrong

x.at is not a function. (In 'x.at(0)', 'x.at' is undefined)

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Hello!

 

Having problems using Adobe Firefly, both for Text to Image and Text effects.

 

When trying to use Text to Image the error is saying "UH OH. Something went wrong. X.at is not a finction. (In 'x.at(0)', 'x.ar' is undefined).

The same error appears when I try to Try Prompt in this category.

 

As for Text Effects there is another error. It says: "Can't load. An error occurred while loading your result. Please wait a few seconds and try again."

 

Does anyone else got the same errors? Any idea how to solve it?

 

thank you!

 

attached 2 pica with the errors: 

image.jpg

image.jpg

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Community Beginner ,
Mar 31, 2023 Mar 31, 2023

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I have recieved the solution: Safari browser is not supported at the moment. Try to use another one.

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Adobe Employee ,
Mar 31, 2023 Mar 31, 2023

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Thank you everyone for reporting this bug. This should be fixed now. You may need toperform a hard refresh on your browser Ctrl(Cmd) + Shift + R.

Status Fixed

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New Here ,
Mar 31, 2023 Mar 31, 2023

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Thanks - seems to be working just fine for text to image; still a problem with text effects - gives a can't load error! 

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