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New Participant
July 4, 2023
Answered

Blank screen on generation page [merged thread]

  • July 4, 2023
  • 113 replies
  • 33429 views

Ich kann den ganzen Tag keine Bilder mehr generieren.

 

English translation (added by moderator):

I can't generate any more images all day.

Correct answer droopydog500

Hello @Katharina20323107ryuw,

 

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.


If that does not work, do you have the same problem with Firefox and Safari?

My best,
    droopy

113 replies

New Participant
April 27, 2025

Merci pour votre réponse ça a marché ! 

New Participant
April 27, 2025

pagina de inicio de Firefly es fucnciona, galeria funciona, pero en generar me aparece la pantalla en blanco se queda asi el timpo infinito no cambia, no carga, y no puedo trabajar, me pueden apoyar con una solucion???  queso atento, gracias.!!!

droopydog500
Community Manager
Community Manager
April 27, 2025

Hello @Pablo_Lopez romero9888, and @mikl_1457,

Thank you for your message. I merged your messages into this thread as it seems similar to these other reports.

Can you please try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload?

 

If that does not work, please tell us what operation system (OS) and browser you are using along with their version numbers.


Thanks,
    droopy

Adobe Community Expert (not an Adobe employee)
New Participant
April 26, 2025

le doy una indicacion y se queda en una pantalla en blanco, no crea ninguna imagen

 

New Participant
April 25, 2025

Bonjour, depuis mon abonnement, rien ne s'affiche sur l'écran d'accueil de l'onglet "générer" .

droopydog500
Community Manager
Community Manager
April 25, 2025

Hi @hartmut_0452,

 

Can you please try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload?

 

If that does not work or you are not using Windows, please tell us what operation system (OS) and browser you are using along with their version numbers.

 

Thanks,

    droopy

Adobe Community Expert (not an Adobe employee)
New Participant
April 25, 2025

nach der texteingabe, text zu Bild,  erscheint nur ein leerer Screen ohne bedinelemente oder ergebnis

droopydog500
Community Manager
droopydog500Community ManagerCorrect answer
Community Manager
April 24, 2025

Hello @Katharina20323107ryuw,

 

Can you try a hard refesh of that page? Hold the <SHIFT> key down and press refresh or reload.


If that does not work, do you have the same problem with Firefox and Safari?

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
Community Manager
April 24, 2025

Hello @Katharina20323107ryuw,

 

Most frequently, this issue is caused by the Windows Firewall blocking connexions to Adobe. If you are using Windows, please try resetting the Windows Firewall back to the default.  If that does not work or you are not using Windows, please tell us what operation system (OS) and browser you are using along with their version numbers.

My best,
    droopy

Adobe Community Expert (not an Adobe employee)
New Participant
April 24, 2025
Ich verwende macOS Sonoma 14.5 (23F79) und Google Chrome Version 135.0.7049.96 (Offizieller Build) (arm64).
New Participant
April 24, 2025