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1

Cant generate video

Community Beginner ,
Jul 10, 2025 Jul 10, 2025

Kai35558865jedf_0-1752138201981.png

This is all that i get to do on the video generation page,  cant get rid of the video.

How do i get to generate anything?  Have credits 

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Community Expert ,
Jul 10, 2025 Jul 10, 2025
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Hello @Kai35558865jedf,

Thank you for your message. When you say you have credits, do you also have a premium plan? Video generation requires a premium plan, such as a Firefly premium plan or Creative Cloud Pro for individual plan users.

 

Are you an enterprise customer or on an individual plan?

 

If enterprise, please see this thread for instructions on reaching out to your local Adobe administrator: P: Firefly Video access restricted (Enterprise/Teams).

 

If on an individual plan, please see the pinned reply in this thread for more information: P: Plan error in generating video

 

My best,

    droopy

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