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defaultmix1kq0yvthx
Inspiring
October 14, 2023
Answered

Download from firefly does not save on my android

  • October 14, 2023
  • 5 replies
  • 481 views

In Android, I use my own photo, generate an image, keep the image, select download, see the message that info is being added but none download.  

    Correct answer defaultmix1kq0yvthx

    Just tried with Google as browser - worked perfectly! 

    5 replies

    CMass
    Community Manager
    CMassCommunity Manager
    Community Manager
    October 16, 2023

    @defaultmix1kq0yvthx Ahh! Based on your response, it may have been the browser you were in. Here are the technical requirements for Firefly: https://helpx.adobe.com/firefly/technical-requirements.html

     

     

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      defaultmix1kq0yvthxAuthor
      Inspiring
      October 15, 2023

      Sorry, in Google browser, the keyboard obscures the text boxes under the photo and the options / actions are unusable.

       

       

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        defaultmix1kq0yvthxAuthorCorrect answer
        Inspiring
        October 15, 2023

        Just tried with Google as browser - worked perfectly! 

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          defaultmix1kq0yvthxAuthor
          Inspiring
          October 15, 2023

          Device: I am on a OnePlus Pro 10, running on Oxygen OS 13.1.  My default browser is DuckDuckGo.  Your question is interesting - must I only use Google as the browser for Firefly?

          • Are you in the Generative Fill module?  Yes.
          • Can you include any screenshots or videos of the issue?  I don't think that would help - the only screenshot I can think of that would help is to show that my files do not include any of the images I asked to download.

           

           

           

            CMass
            Community Manager
            CMassCommunity Manager
            Community Manager
            October 15, 2023

            @defaultmix1kq0yvthx Can you share more about the issue you're running into? 

            • What device and browser version are you using?
            • Are you in the Generative Fill module?
            • Can you include any screenshots or videos of the issue?
              L
              Len1
              Participant
              April 4, 2025

              I have a Samsung s24 ultra never had a problem downloading anything.. small white box came up on the screen saying can I download It's all I got. 

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