firefly

[thisisirrational]

I use the free version of firefly. I need to find out when the next "month" starts so I can make another creation. You only give me 25 creations per month, so I need to know when the next month starts.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[thisisirrational]

where has it been moved to?

[kglad]

https://community.adobe.com/t5/adobe-firefly-discussions/firefly/m-p/14612659#M7716

[DeanUtian · Accepted solution]

Here is the answer from the FAQ page:
https://helpx.adobe.com/firefly/using/generative-credits-faq.html 

"For Free users without a paid subscription, generative credits are allocated upon the first-time use of a Firefly-powered feature. For example, a free user logs into the Firefly website and uses Text to Image. At that time, the user is allocated 25 generative credits. Their generative credits will expire one month from that allocation date. If first-time use is on the 15th of the month, the credits will expire on the 15th of the next month."

[thisisirrational]

this does not answer my question. I wanted to find out the date I first started so that I would know when I would be given additional credits. OR do I get additional credits? do I just get 25 and that's it?

[kglad]

you can check your account, https://account.adobe.com but if it's not there, no one here will be able to determine what you did and when you did it.

[DeanUtian]

As kglad mentioned, people here won't be able to tell when you started your Firefly. You can ask an Adobe agent through the chat below.
https://helpx.adobe.com/support.html

And to confirm the other part of your question, 25 credits will be restored to your account each month. You don't get rollover of unused credits.