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Preran
Community Manager
Community Manager
March 27, 2023
Question

Trying to access Firefly?

  • March 27, 2023
  • 131 replies
  • 49869 views

Hi everyone,

 

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

 

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

 

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

 

Thanks,

Preran

 

131 replies

Participant
May 12, 2023

Hi, Firefly-team, thank you for the opportunity to try firefly. I am having a lot of fun at the moment. There is one question, however: How long will I be "in"? It wold be very nice if you could give a forewarning, like: "...your access to firefly will end in..." or something like this. So far, it seems very promising. I will try to give you feedback now an then, and suggestions for further developing firefly.

 

Irie23
Participating Frequently
May 12, 2023

Still having the same problem as so many here. I did use the right mail address though. I've spent many hours already just to get started, but no solution yet. Can someone from Adobe please give some working advise, how to get in? I guess many would appreciate, I definitly would ...

Participant
May 12, 2023
  1. I can't access in Adobe firefly please help me
Participant
May 10, 2023

So, been three weeks since getting the "Your in!" email and I still can not access the beta.
I just get the request access site.
I have reported this on a weekly basis and no reply yet.
I have tried logging out, made sure it was the correct adobe account email and used different browsers to no availe. Help?

Participant
May 10, 2023

thanks

Participant
May 10, 2023

Hi I was approved , but I cant figrue out how to sign in and get logged in and start I logged into the cloud and nada.

 

Participant
May 10, 2023
Dear team,
Thanks you
Participant
May 8, 2023

Are Adobe doing anything about the issues accessing if using a different email.

I have followed all of the steps you suggest but absolutely nothing has happened and nobody from Adobe is replying any more.
This is very poor service by Adobe

May 6, 2023

2 weeks later after requesting access for firefly and re applying with still no access. luckily, i enjoy mid journey now and leonardo too because at least they are organised to accept registrations. probably for the better, as this service would probably be over priced like the rest.

 

LIDBKLYN
Participating Frequently
May 5, 2023

 

Received the "you are in" notification from adobe but still don't have access as of now. Filed a request per instruction above. Still waiting! 

Participant
May 5, 2023

I have my email that says "I'm In" but I still do not have access. I have filled in the relevant forms and ticked boxes as advised, but nothing. Please, is any able to give an idea if and when we will have access. Thank you.