Why Im getting this user guidelines violation message?

[Jackson Warsono]

I dont know why Im getting this "You no longer have access to Firefly due to violation of our User Guidelines" message. I dont think that Im violating any of the User Guidelines. But if I do, please tell me what kind of violation that I did. This web really helped my work and now I cant used it anymore, I just want to know the reason. 

[Cartoon_Tamil4629]

I don't believe I have done anything that could be considered a violation of your community guidelines. Please take immediate action to fix this issue.

[droopydog500]

Hello @Cartoon_Tamil4629,

Please contact Adobe chat support using this link: https://helpx.adobe.com/support.html

    droopy

[ah_shuvo2354]

You no longer have access to the free Firefly plan due to misuse. Switch to a paid plan to resume.this text i saw in my account. Please solve this.if i can misuse. Next time i can't do it again.now please solve my account. 

[droopydog500]

Hello @ah_shuvo2354,

We cannot help you here in the forums. Please contact Adobe chat support using this link: https://helpx.adobe.com/support.html

Thanks,
    droopy

[Karen_Magalhaes5239]

Vocês estão colocando que eu fiz uso indevido. Mas eu nunca fiz nada errado com vocês. Sempre criei imagens e ilustrações para uso pessoal. Propaganda enganosa e calúnia.