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11

I lose too many credits doing trial and error. The monthly cost should be based on downloads

Community Beginner ,
Mar 26, 2025 Mar 26, 2025

I lose too many credits doing trial and error. The monthly cost should be based on downloads

Idea No status
TOPICS
Design
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12 Comments
New Here ,
Apr 23, 2024 Apr 23, 2024
  1. Las caras, los pies, las manos, los complementos de visutería, relojes, etc. no se generan bien.
  2. Deberíais cobrar por descargas en lugar de generación, ya que la mayoría de imágenes generadas tienen errores de Adobe no míos. El servicio es deficiente el 90% del tiempo.
  3. Para generar una imagen aceptable se tienen que gastar demasiados créditos. Es injusto.
  4. Debería aparecer un historial de imágenes o de sesiones o al menos es lo que se espera

 

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New Here ,
Feb 15, 2025 Feb 15, 2025

As AI art generation is a highly iterative process. It would be very helpful if all credits weren't used for every mistake made; i.e. a concept of prototyping credits versus final art credits. 

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New Here ,
Feb 17, 2025 Feb 17, 2025

The video limit should apply to the number of videos actually downloaded for use. The results are hit and miss and most of the genrated videos are unusable unless you refine them and this takes many generations!

I don't think it is worth the time and money if you every genaration is counted towards the video limit.

Thanks,

Boris

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Adobe Employee ,
Feb 17, 2025 Feb 17, 2025

Hi Boris!

We appreciate you writing in, and we will pass along your suggestions to our development team to explore potential adjustments. In the meantime, feel free to reach out if you have any specific issues or if there's anything else we can assist you with.

 

Thanks for your input!

KR

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New Here ,
Feb 25, 2025 Feb 25, 2025

the majority of videos I've produced (I'm testing today for the first time), do not turn out well at all. Like, hilariously bad with weird things that weren't a part of any prompt. So, I redo them with different prompts. As a result, I've only downloaded a couple videos, but my account says I've reached my limit monthly limit and need to upgrade. Firefly should only charge for videos you download, especially when they know the videos don't always turn out well.

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New Here ,
Mar 26, 2025 Mar 26, 2025

Half of my credits have been taken for generations that fail to load, that has "sorry, error" mode. Also Is it not possible to buy generation credits seperatley from the membership when you run out to fast and wwaiting for the next month to come? 

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

Hey @Montana30146197yjmd 

 

You may also want to turn off "Fast Mode". 
With "Slow Mode" you don't have to upscale your images. This saves you credits.

Fast Mode Off.png

 

Fast mode On.png


The other thing I would do is save an screenshot and your link to a seperate document: Google, Word, Pages.
This way you can come back to a past generation and modify it as you see fit.
Cheers

O. Nate

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Community Expert ,
Mar 27, 2025 Mar 27, 2025

Hello @ArtisticKay,

Thank you for your message. 

Can you please show us what errors you are encountering? Please include a screen shot of the whole browser window (including you avatar in the upper right corner) with the error or problem showing. If you were using reference images or keyframes, please upload those as well. Please tell us the prompt you were using. And finally, please also tell us what operation system (OS) and browser you are using along with their version numbers.

Thanks,
    droopy

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New Here ,
Apr 03, 2025 Apr 03, 2025

Mi è successo che l'animazione  richiesta presentasse errori grossolani, non mi sembra normale che si debba pagare se c'è un palese errore. Proporrei la possibilità di un rifiuto , inibendo il download e riaccreditando i crediti sottratti.

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New Here ,
Apr 03, 2025 Apr 03, 2025

Hola, también me pasa lo mismo, tengo serias deficiencias en la generación de imágenes de personas, incluso en otras ia versión free tengo mejores resultados

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Adobe Employee ,
Apr 04, 2025 Apr 04, 2025

Hi maurizioz39303522!

Sorry to hear that. We share your feedback with the team and move your post to Ideas. 

 

Let us know if you have any questions. 

Thanks,

KR

 

Moved to ideas

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New Here ,
Apr 28, 2025 Apr 28, 2025
LATEST

I feel like until the bugs are sorted out or quality improves, credit should not be used for photo to video generatives. Rather if you download the video that was generated... then your credit gets used. The videos so far that I have been generating from still photos are not the greatest and it takes sometimes a few generations to get a decent one. It's such a waste of credits. I may cancel the subscription until it seems sorted out.

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