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Montana30146197yjmd
Participant
April 23, 2024
Open for Voting

I lose too many credits doing trial and error. The monthly cost should be based on downloads

  • April 23, 2024
  • 19 replies
  • 4856 views

I lose too many credits doing trial and error. The monthly cost should be based on downloads

    19 replies

    PWSOnline
    PWSOnline
    Participant
    October 18, 2025

    The quality of the firefly generated videos is really bad, which would not be such a an issue if the system wouldn't eat up all the credits for each correction and would only count upon download. This way, finding the right command, then generate a high quality version takes thousands of credits. 

    Please find a way for us to use Firefly in a correct, fair way. 

    2 videos attached which used 100+125 of my credits. 

    Kartika Rawat
    Community Manager
    Kartika RawatCommunity Manager
    Community Manager
    November 10, 2025

    Hi PWSOnline!

    I'm merging your thread here since it’s part of a similar discussion. 

     

    Let us know if this helps.

    Thanks,
    ^KR

    C
    Chief AI Hater Officer
    Participant
    September 23, 2025

    I believe you

    thansk you.
    D
    djsmartberry
    Participant
    August 19, 2025

    Djsmartberry

      S
      Community Manager
      SamarthSCommunity Manager
      Community Manager
      August 19, 2025

      Hi @djsmartberry,

       

      We appreciate you writing in, and we will pass along your suggestions to our development team to explore potential adjustments. In the meantime, feel free to reach out if you have any specific issues or if there's anything else we can assist you with.

       

      Thanks for your input!

       

      ^Sam
      P
      PSeale
      Participant
      July 31, 2025

      Thank you for the updated. Voted on Bori's Idea. I believe it is reasonable. 

      R
      rmoore007
      Participant
      July 31, 2025

      you mean it isnt? WTF - I'm paying to the software's screw ups? twisted, mangled hands and distorted ape-like faces?

      Kartika Rawat
      Community Manager
      Kartika RawatCommunity Manager
      Community Manager
      July 30, 2025

      Hi Brett5ED9!

      Thanks for your feedback! We know how frustrating it is when a generation turns out unusable, like a face missing half its features. I'm merging your thread here since it’s part of a similar discussion. Please add you vote here

       

      ^KR

        B
        Brett5ED9
        Participant
        July 30, 2025

        When a generation is BAD and unusable, like a human that has half the face missing, and you can tell with cookies that we did NOT download it, we should get those generation credits back!

          Kartika Rawat
          Community Manager
          Kartika RawatCommunity Manager
          Community Manager
          July 30, 2025

          Hi Brett5ED9!

           

          Thanks for your feedback! We know how frustrating it is when a generation turns out unusable, like a face missing half its features. I'm merging your thread here since it’s part of a similar discussion. Please add you vote here

           

           

           


          ^KR



          R
          Roger White Art
          Participant
          July 20, 2025

          Agreed, if it generates something I'm not going to use or download there should be a reduced rate. 

            Synergies
            Synergies
            Participant
            June 22, 2025

            I understand that creating images just to see what can be created is a drain on your servers.  So, limiting charges to just downloads would not be fair to Adobe.  However, when I ask over and over for the video to NOT ZOOM, but have movement, left to right... and it ZOOMS.  Then I set camera to "Static" it ZOOMS.  I set camera pan left to right and it ZOOMS.  I have left "thumbs down" over and over again.  When the generation fails to follow simple instructions, we should not be charged.  Also, as others mentioned, if error messages prevent getting the file to download, you should not charge for those attempts, either.

              P
              PSeale
              Participant
              May 26, 2025

              I this was posted a while back. Do not want to make a necrothread, however I agree with the sentiment.

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