Adobe Fonts are showing as icon in Apple apps

Forum|Forum|4 years ago
October 27, 2021
3 replies
6537 views

I'm one of the lucky ones with the new MacBook Pros, but Adobe Fonts has been almost unusable so far in Keynote on Mac OS 12.

1. Most Adobe Fonts are simply not showing up in the font menu, even though they are activated

2. Some fonts that are activated have extremely compressed character spacing, and adjusting the character spacing in Keynote does not solve anything. This only happens with weights that are marked Regular, all other weights seem to be ok.

Hope these teething issues are sorted out soon! Keynote is an essential tool for some of us!

This topic has been closed for replies.

MykoWu

Participant

I'm having the same problem too, i'm running macOS 12 on mac mini m1 (2020). My fonts are all squished and have the Question mark box in keynote but works fine in illustrator. Powerpoint version of mac is weird too, but I tried it on a windows laptop and things are fine.

HARSHIKA_VERMA

Community Manager

Hi All,

We are sorry for the trouble. We are tracking the similar issue here: https://community.adobe.com/t5/adobe-fonts-discussions/adobe-fonts-not-displaying-correctly-in-apple-apps/td-p/12485753

We would request you to please join the discussion for future updates on this issue.

Please check out the correct answer of the post for updates on the issue.

We're sorry for the inconvenience.

Thanks,

Harshika

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petetheviking

Known Participant

Here's the fix. It's a font cache problem.

1. Open Terminal

2. Type: sudo atsutil databases -remove

3. Enter your system password and hit return.

4. Type: atsutil server -shutdown

5. Type: atsutil server -ping

6. Now it is important that you restart you Mac, or the cache issue will reappear.

Daniel Heitkamm

Participant

I followed these steps and it helped to solve the issue! Thank you so much

Daniel Heitkamm

Participant

… unfortunately it only seemed to work. Now it´s messed up again 😞 sorry

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petetheviking

Known Participant

Yep, me too! Something has gone seriously wrong with Adobe Fonts in all Apple apps (Keynote, Pages...). So don't upgrade if you're doing important client presentations with Adobe Fonts in Keynote. 😞

I hate to say this but the fallback is to use PowerPoint - Addobe Fonts still seem to work fine there. Hrrmmph...