Adobe web font not working in Safari (desktop or iPhone)

Report · Apr 15, 2022

I am using some Adobe fonts in a site. They show up perfectly fine in Chrome and Firefox. They do not show in any version of Safari. I'm using @Import in the CSS for the fonts.

This is the CSS I'm using on an h2:

.date h2 {
font-family: 'korolev', sans-serif;
font-weight: 500;
letter-spacing: 0.1em;
font-size: 650%;
margin: 0;
line-height: 0.8em;
font-style: normal;
}

Is there a trick to getting Adobe web fonts to work in Safari?

Report · May 12, 2022

Hi Colin,

We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Would you mind checking the link below & try the steps for safari: https://helpx.adobe.com/in/fonts/kb/troubleshoot-adding-fonts-website.html#fonts-not-working-in-any-...

You may also check this community link & check if that helps: https://community.adobe.com/t5/adobe-fonts-discussions/branched-adobe-fonts-not-appearing-on-website...

Let us know how it goes.

Regards,

Tarun

Report · May 15, 2023

I'm having the same issue but since I'm coding a website, I can't ensure every user who is using Safari will have the latest version of the browser.

Report · Apr 04, 2023

same issue here! i can't believe it doesn't work well in Safari. it is painfully slow! Adobe should know that is the default browser most Mac/Adobe Creative Suite users are using!

Report · Apr 11, 2023

Hi @mmrdesigner,

We're sorry to hear about your difficulties. Have you tried the steps mentioned in the link shared above? We're here to help, just need some info.

Regards,

Tarun

Report · May 15, 2023

We're experiencing the same issue. Fonts load fine in Chrome but not in Safari for Mac or iOS. Copied code directly from Adobe project.

Report · May 15, 2023

.... and we tried all the steps shown above and verified the propert font weights and styles are referenced, even copied directly from the Adobe project.

Report · May 16, 2023

Hi @Shawn29900214h2mc,

Thanks for trying the steps. Could you please share the URL where the fonts are not working so we can check directly?

Regards,

Tarun

Report · Jun 22, 2023

I've been having this same problem with a different font not working on Safari. The font works great on Chrome, though. Any luck finding a solution you're open to sharing??

Report · Aug 13, 2023

Same issue with my font here. can't see much helpful solutions around other than checking the safari version

Report · Aug 15, 2023

I'm really feeling frustrated that the Adobe Fonts page refuses to load across all browsers I have installed on my machine... Safari, Microsoft Edge, and Google Chrome. I tried the CC uninstaller. I've workled on this for 2 days now and its eating into my productivity time. Adobe needs a better solution to this issue and not to just defer us to reference materials.

Report · Oct 10, 2023

I am also having this issue. Seems to be a widespread problem. I went through the suggested help links to no avail. This needs to be fixed. Fonts work in all other browsers.

Report · Oct 10, 2023

Hi @tomliv2018,

We're sorry to hear about this. Could you please share the screenshot of the issue and the macOS version/ Safari version you're on?

Regards,

Tarun

Report · Oct 10, 2023

WhatFont extension info in screenshots.

https://share.cleanshot.com/rhfZXP2Z

https://share.cleanshot.com/8fsFK7t4

https://share.cleanshot.com/Nfdbn9zV

MacOS Sonoma 14.0 / Safari 17.0

All other browsers are up to date as well.

Report · Oct 10, 2023

Thanks for sharing the screenshot. The font-family name provided by Adobe Fonts is “davis-sans” with a hyphen, not a space. The CSS you are using now will look for a local desktop version of the font instead of the web font. (If you also have Davis Sans added in Creative Cloud, this is why it appears to work in some browsers.) Try replacing “davis sans” with “davis-sans” in CSS file, and it should solve the problem.

Let us know if that helps.

Regards,

Tarun

Report · Oct 10, 2023

This has fixed the issue for me. Thank you!

Report · Nov 07, 2023

I have the same issue with the font Calson Pro which works on all browers but not on safari (mobile / desktop).

Any guesses?
Thanks!

Report · Nov 07, 2023

Hi there,

We're sorry to hear about your difficulties. What is the version of Safari you're using? Please ensure you are using the updated version of the safari. Could you share the URL of your project where the font is not working so that we could check?

We're here to help.

Regards,

Tarun

Report · Nov 07, 2023

Hi,

it doesn't work on every version of safari I tested upon.
The website URL is https://www.la-luck.com.
Fonts seems to load but they don't apply. I cannot figure why exactly. It works on Chrome / Edge / Firefox.

Thanks for your help.
Guillaume

Report · Nov 07, 2023

Using the complete font features worked for me. eg. Semibold, italic,
bold... or any other parameter.

Report · Nov 08, 2023

I applied italic on it and it works! Thanks 🙏

Report · Jan 16, 2024

I have the same issue with the font Larken which works on all browers but not on safari (mobile / desktop). Any thoughts how to fix this?

Report · Feb 05, 2024

Hi

@radup19854396

,

We're sorry to hear about this issue. Could you share the URL of your project where the font is not working so that we can check?

We're here to help, just need some info.

Regards,

Tarun