Skip to main content
P
pulsedesignlab
Participating Frequently
August 1, 2022

Media Encoder mistakenly encodes MP4 as VR - BUG

  • August 1, 2022
  • 6 replies
  • 924 views
When encoding a ProRes QT to an H264 MP4, AME will sometimes incorrectly interpret the file as VR, which completely messes it up.

For some reason, the resulting file looks distorted when viewed with some apps (eg: VLC and PotPlayer on Win10), but it looks normal in others (eg: when viewed on Dropbox.com)

The fix is seemingly to check and uncheck "Video is VR" under the Video export settings. I'm not sure if anyone else has encountered this issue?

    6 replies

    D
    default9y8zl1etr7t5
    New Participant
    August 1, 2022
    Have just run into this issue on the latest version of Media Encoder (22.5) on Windows 11. I was aware of AME's tendency to think that any square videos were VR and automatically check the VR box for you, but as of today I have to check, and then un-check, the VR checkbox, or else AME encodes videos of other resolutions as VR too.
    Lineefilms
    Lineefilms
    Participating Frequently
    August 1, 2022
    YES!! It's very annoying! It automatically encodes VR if the ratio is exactly 2:1, which is the format commonly used by 360 pano VR.
    F.e. if you try a 1920x960 px ratio, which is the standard late 90's UNIVISIUM ratio, it will result in a useless VR file...
    PLEASE ADOBE PROVIDE A WORKAROUND!!!
    G
    galen@bigfott.com
    Participating Frequently
    August 1, 2022
    Terrible problem, I'm sending videos to clients that they can't use because of this. I have checked to make sure "video is VR" is turned off (I don't know how it got turned on to begin with), but it STILL encodes as VR sometimes. Happens with 16:9 and other aspects as well, doesn't seem to matter. I'm using AME 22.3 on a Mac.
    K
    khkannisto
    Inspiring
    August 1, 2022
    Same here. This just started recently. Both H264 and H265 high quality automatically turn on "video is VR" when I drag a video to be converted into the Encoder. I trashed Media Encoder preferences to no avail. Now I need to turn it off manually on every conversion.
    P
    pulsedesignlabAuthor
    Participating Frequently
    August 1, 2022
    @136136 G - sorry it's happening to you too.

    FYI, sometimes AME automatically turns the "Video is VR" button by itself, but other times it encodes as VR without it being checked, and then I have to check and uncheck it so I get the correct result. Generally it has only been messing this up with non 16:9 renders, but now it's doing it for some of those too. Yay.
    T
    tom_gla
    New Participant
    August 1, 2022
    Same over here with AME 15.02 and AE 18.02 in Windows 10.
    BUT it only seems to happen on formats that are not in a 16:9 ratio.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices