Adobe Media Encoder 14.2 is now available!

[Rameez_Khan]

Today, we're releasing Adobe Media Encoder 14.2 which is available for download from the Creative Cloud desktop application. Key features include import support of ProRes RAW footage and hardware-accelerated encoding for NVIDIA and AMD GPUs on Windows. To learn more, visit https://helpx.adobe.com/media-encoder/using/whats-new.html

To update Media Encoder, open the Creative Cloud desktop application and click Update.

What should I do if I don't see the update in my Creative Cloud desktop application?

Click Help > Check for Updates from the Creative Cloud desktop application to refresh it.

[flokohlert]

Is there a documentation which settings allow hardware encoding? On all of my presets there is still standing Software Encoding in the Output Summary Part of Media Encoder. I didn´t find any Adob epresets either in h264 or h265 which state hardware encoding.

Windows 10, Titan X Pascal, 442.92 Studio Driver (Cuda 10.2.161)

[Rameez_Khan]

Hi flokohlert,

When you say it's still on Software Encoding, do you mean to say that the option is greyed out? Can you post a screenshot of the Video > Encoding Settings > Performance drop-down from your Export Settings window?

Thanks,

Rameez

[flokohlert]

[Rameez_Khan]

Thanks for sharing the screenshots, flokohlert.

Is Hardware Encoding available if you try to export directly from Premiere Pro?

-Rameez

[abhishekkapoor]

Hi flokohlert,

Are you getting CUDA option for Renderer under Project settings> General in Premiere and Queue in AME . Please also perform a clean installation of Nvidia Drivers.

Regards

Abhishek 

[flokohlert]

I don't have premiere installed on this machine. It's basically only transcoding watchfolders all day long.

[Abhishek Kapoor]

with AME as well did you see Mercury Playback Engine GPU Acceleration (CUDA) at bottom of Queue panel. or this option is disabled ?

Also check if "Hardware accelerated Encoding and decoding" option is enable under Edit> Prefrences > Media

And also check the verion with following setps 

• Open Device Manger 
• expand Display Adapters 
• Right click on Nvidia Display card and choose update driver
• On Update Drivers choose the second option Browse My Computer for Driver Software 
• On Next screen choose the second Option Let me Pick from a list of Available drivers on My Computer
• This screen will display the list of availble drivers share a screen shot of the page or share a windows step recorder recording. 

Regards

Abhishek 

[flokohlert]

This machine is headless, maybe this is a problem?

[Abhishek Kapoor]

Hi flokohlert,

i have asked some information via PM .

Regards

Abhishek 

[flokohlert]

We now have a Displayport dongle, which solved other issues as well. And now it seems to work. But I would still be very interested in a guide which settings allow hw acceleration and which are only available to software encoding.

Thanks for your effort.

[Steve-Omni]

I have the same issue.  If I export directly from Premiere the hardware encode option is there, but if I take the same sequence and try to export out of media encoder, its greyed out and only software encode is available.

[Rameez_Khan]

Sorry for your issue, Steve-Omni.

If it's working fine in Premiere Pro but not in AME, go to AME preferences > General and toggle Import sequences natively under the Premiere Pro section.

Let us know if that helps.

Rameez

[DanielHY]

I have the oposite issue, Media Encoder has the OpenCL option enabled, but Premiere does not, any tips?

[Studio Allegra]

Hi,

so I've been testing out the new encoder but I don't see any GPU usage no matter what setting or codec I choose - CUDA, Open GL, Software, H.264, H.265...

I'm getting faster encodings directly from Premiere but my main app is After Effects so i'm dependant on Encoder.

I have i9-9900K with two RTX 2070 GPUs and 32Gb of RAM

[Studio Allegra]

Can any of Adobe staff comment on this?

[Rameez_Khan]

Hey Sasha dal Ponte,

The new encoding benefits are more in-line with Premiere Pro and Media Encoder rather than After Effects. I'm sorry to say that you might not be able to see equal gains on the AE side.

Thanks,

Rameez

[Studio Allegra]

So you're saying that when encoding in Encoder, it only benefits when sending Premiere projects to it, not AFter Effects?

[jose_suero]

I had to get both Premiere and Encoder back to 14.1. They hang when trying to export. I haven't tried yet with After Effects or another app but I believe I will have to do the same.

My Laptop specs are:

Dell Inspiron 7786,

Intel Core i7-8565U CPU,

32GB RAM, SSD (M2) Hard Drive

(1st GPU Intel UHD Graphics 620, 2nd GPU NVIDIA GeForce MX150).

[Abhishek Kapoor]

hi Jose_suero,

We have identified the issue and have a possible fix in latest beta build. We request to try it out latest Beta build of Premiere Pro or Adobe Media Encoder.
You can access latest Beta build from Creative Cloud App > Beta Apps.

Please let us know whether it works or not.

Regards

Abhishek

[jose_suero]

Hi,

I'm seeing version 14.3 available. When I was to update I received this post (https://community.adobe.com/t5/user/viewprofilepage/user-id/2399884). So, after finishing several projects I'll try to see what happens with my hardware.

[P.M.B]

Do you mean that after the encoding is done it takes several minutes before it finalizes and you close Media encoder?   That's what happens to me...Takes about 3 or 4 minutes to encode a 3 minute video than the application hangs for about 5 minutes before the job is "done".   

[jose_suero]

Hi Gutterfish, sorry for this delayed response.

I didn't see the encoding starting at all. Yet the CPU is being used at 99% but tired to wait I just kill the process.

After reverting back to version 14.1 it encodes as it should.

[657483]

I am new to the form, so I appologize if this is the wrong place, but I am getting too-good-to-be-true encode times with H265 hardware encoding.  It was going to take 40 minutes to encode with the CPU (4790K), but only took 45second on the GPU (GTX 970).  Can we confirm that this is infact H265, or is this simply NVenc (which from my reaserch is more of a more effecient H264 encoder).

[Rameez_Khan]

Hey there,

The new tech that was introduced in Premiere Pro 14.2 is based on NVENC for NVIDIA GPUs and VCE/VCN for AMD GPUs.

Thanks,

Rameez