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25

Media Encoder 2022 has me losing clients in 2021

Community Beginner ,
Oct 26, 2021 Oct 26, 2021

I just finished finished editing a complicated project in Premiere Pro. Took three days. The client this is for loves my work. The subject is for a product launch,...TOMORROW MORNING.

 

I followed the same step as I always do, first error was that Media Encoder wasn't installed. ('Nonsense!' I said, 'I used it this morning.') But it was gone, for sure. Media Encoder 2022 was in my CC account page, waiting to be installed, so I loaded it. 

 

And now,...no export of any kind, to Media Encoder or directly to my computer seems to be possible. Closed the project and PP, restarted a few times,...nothing. 

 

I have a lot on the line here. What's going on? 

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Error or problem , Export or render
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Community Beginner ,
Nov 15, 2021 Nov 15, 2021

Media Encoder doesn't accept any media files whatsoever. MP3, MP4, MOV, etc. — all greyed out of the options. We can't drag-and-drop either. The importer is clearly broken in the latest version.

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New Here ,
Nov 19, 2021 Nov 19, 2021

I think its pretty obvious by teh comments above and below what the issues are. 

Its now Nov 19th, and still having issues with Adobe Media Encoder 2022 not being able to connect to project. Just sits there with the loading bar.

I'm just trying to export a 5sec, very simple animation clip and it can't export as Facebook 1080p... absolutely crazy.

Tried closing everything down. Save the file inot a new project. Different preset and nothing.

Not great Adobe. Not great.

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New Here ,
Nov 22, 2022 Nov 22, 2022

Adobe Team, just fix the damn Media Encoder. You already know what's wrong with this piece of crap.

Thanks and Regards

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

Just want to jump in and also mention that it's been a nightmare for me too since the update to 2022. I had a project to deliver and I made the mistake of upgrading 2 days prior to delivery... I'm making a project using After Effect and rendering the composition using Media Encoder. Everything was fine with 2021, but now with 2022, I saw several issues:
- Media Encoder won't even add the composition in the rendering list
- Media Encoder won't start encoding (stuck at reading XMP)
- Media Encoder freeze on the 2nd pass of encoding.

My only option was to rely on the AE Render Queue, export to MOV, and converting to H264 using AME afterwards...

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New Here ,
Nov 02, 2021 Nov 02, 2021

I second all of these points. Having exactly the same problem. Using AE and ME new 2022 versions. Uninstalled them and re-installing 2021 which is costing me time on completing my projects. What a waste of time, can't believe this has been rolled out with this bug. Will update once Adobe announces it's fixed.

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New Here ,
Nov 13, 2021 Nov 13, 2021


I have the same issue! I am done with Adobe. It's one thing after another after another. It's always a potluck if something will work or break on export, and the second pass of VBR hasn't worked on v21 or v22... at this point, any other software is looking like the only option. The only reason I have stuck it out for so long is the learning curve associated with re-platforming and the cost of all the professional plugins that I have incorporated into my workflow over the years...

Dear Adobe, I have struggled through your software for ten years now, and you are an utter disappointment, good-bye and good riddance.

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New Here ,
Oct 29, 2021 Oct 29, 2021

I'm having the same issues and symptoms described by everyone else in this thread.

Trying to export anything from AE via Dynamic Link in AME v22 just hangs. The Render Queue in AE is fine, but even transcoding in AME is hit-or-miss. Reverting back to 2021 releases has been a temporary fix.

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Explorer ,
Oct 29, 2021 Oct 29, 2021

There is a successful work around, at least for those using After Effects, in the below linked thread. I can't speak for anything but AE but, it does in fact work!

 

https://community.adobe.com/t5/adobe-media-encoder-discussions/media-encoder-is-not-picking-up-rende...

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

Same problem. I'm sticking to older versions of PR, AE, and ME for the moment. Updates from Adobe can be a huge PITA and aren't an ok excuse for delivering late to a client or agency. 

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New Here ,
Oct 30, 2021 Oct 30, 2021

I'm having the same problem, don't know what to do because I cannot download the previous AE version I had, it only allows me to download 18 version and I have compatility problems with me v21 projects... Frustrated af.

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

m not a professional but im also using Adobe Products for my projects. After every major update adobe is messing up the basic functions and now i cannot export anything like the other users. Its not the biggest deal for me, but its still annoying. But i can imagine how bad this is for people that use adobe products as their daily driver. 

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

I installed the Beta Version of Adobe Premiere Pro and the Media encoder. Finally Premiere pro was not crashing anymore and the media export menu opened. I started the media encoder but i got the same export error with h264 and h265. Now i did a final test and let the media encoder export to quicktime, what i usually never use beside the proxys and the export startet without a error message. It seems to be a workaround on my side with exporting to quicktime and the Premiere Pro Beta 22.11

 

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Explorer ,
Oct 30, 2021 Oct 30, 2021

ATTENTION ADOBE PERSON ON HERE, THIS IS RIDICULOUS.

 

I made the bad mistake of updating AE, Premiere and Media Encoder to the 2022 versions.  I should have known better since 2021 was a bust.

 

So now Premiere crashes every single time after about 10 minutes of work.  AE seems to work just fine.

 

But, when I try to send a composition to Media Encoder, nothing happens. When I open Media Encoder and try to open an AE comp, it freezes and I have to shut it down. ME will import a Premiere Sequence, but not AE.

 

So, I have no choice but to go back to an older version of Premiere.  But, how the hell do I get an older version of Media Encoder?  Who knows, can it even be done?

 

Guess I'll just have to export everything directly out of Premiere which only slows the process down immensely. Oh, and not to mention my two biggest projects of the year start this month.

 

I would gladly pay an 'expert' to do a screen share with me to see if they can figure it out.  Does anyone like this exist?

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Community Beginner ,
Oct 30, 2021 Oct 30, 2021

Hey Tim, older version of Media Encoder can be installed via CC desktop app. In case you didn't already created project in AE of PR 2022, which you desperately need to export, going to penultimate versions of apps is probably the most solid workaround to get your work done. Just click on the elipsis (three dots) icon next to the "open app" button in Creative Cloud app and choose "other versions". Pop-up / modal opens, with selection of available version, choose 15.4.1, which should work. In case you already have some AE / PR 2022 project in progess and you need to export it, you can do it from AE using render queue, or direct export in PR > export as .mov and, in case you need different output file, such as mp4, convert the exported .mov using ME to desired file format.

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Community Beginner ,
Oct 31, 2021 Oct 31, 2021

I think when you choose an older version of premiere pro, it will automatically install the fitting media encoder version too. 

 

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New Here ,
Oct 31, 2021 Oct 31, 2021

SAME ISSUE! Stuck on Reading XMP

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New Here ,
Nov 01, 2021 Nov 01, 2021

Having the same issue here, The work around I'm using at the moment is adding the sequence from Prem I need to render via the add source in ME. Not the quickest of things to do but seems to work so far. 

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

This workaround does not work for me. How is your project built up? I have proboubly 14-15 after effects compositions through out my antire project, maybe ME can't render linked comps anymore?

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Explorer ,
Nov 02, 2021 Nov 02, 2021
I have close to that as well. I go to file and send to render queue. I
then make sure the output field is set correctly and click the button
all the way to the right that says to send it to the AME queue. The key
is to make sure AME is//NOT open before you do it (else it will fail). I
then give it time to open and once I see the project in the queue, click
the button to begin the render. It has worked every time I've done it
since (about 7 times), as long as AME is full closed before I start the
process.
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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

That not worked for me. My Adobe premiere is not crashing anymore but it seems that the media encoder cannot export projects with hardware acceleration. When I switch to software it startet h264 and 265 Videos but it's super slow. With hardware acceleration I get an error message right after the Audi file was prepared.

 

Same with the beta version what got an update today but still just working in software mode.

 

 

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

I experiencing the same issue. Project was converted to v22 during editing so i don't have version roll-back as an option unfortunaltely. Affected softwares are AE, PR and media encoder. My project contains a lot linked after effects comps so its a challenge. I also experienced a ton of missing media that needs re-linking?

This happens on projects created before the new release.

 

Has anyone tried to collect the project under project manager, and in that way creating a "native v22 project"?

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

Hi Scott. Same problems here.

Seems like the Dynamic Link between PremPro and Media Encoder has an issue. If I try and export out of PP using the add to cue it opens ME but then just stops with the blue bar at about 75%. 

I did mange to export out of PP using the Export from the PP time line but you cannot stack up muliple exports and it stops you working further on PP while it encodes.

I had to get on with my work so from the Creative Cloud I uninstallled PP, ME and AE and re installed the earlier versions. 

All in all this took me an entire afternoon to diagnose and come up with this solution (with help from this forum - so thank you all who contributed).

However I am annoyed with adobe for wasteing my time and effort. I have disabled auto updates on the CC.

Good luck everyone.

Stuart

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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

I have spent almost two days of trial and error trying to get my renders out but so far without result. It seams like reports on this issue started to pop up around 27th, thats 7 days ago. I'm gonna give Adobe a day or two more to solve this otherwise i have no choice but to re-do the entire 37 min film and all linked AE-comps.... Not looking forward to is!

 

What hardware are fellows on? Im on ryzen9, 32GB and RTX3080. I'm also using twixtor in my project.

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Explorer ,
Nov 02, 2021 Nov 02, 2021
I've posted this elsewhere in this thread but I continue to see folks
struggling so I'm sharing here too... With AME closed, send your project
to the render queue. Open up the render queue and make sure your output
file is set. Click the new button, all the way to the right, to send it
to the AME queue. This has solved the issue for me 100% of the time, as
long as AME is 100% closed before clicking the button.
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Community Beginner ,
Nov 02, 2021 Nov 02, 2021

Thx for the tips, i believe i've tried it but i will try it again! My AME is usually always closed before i send stuff to it, but i tend to set render parameters in AME and not in PR so maybe that makes the difference.

Just curious, do you have nested AE-comps in your sequences aswell?

 

My renders accually do start but freezes 25%-ish in to the renders. Earlier attempts got a crash and an error message but now just freeze...

 

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