Skip to main content
C
Carly Allred
New Participant
January 14, 2025
Question

File upload stuck in uploading loop, won't complete, can't remove it

  • January 14, 2025
  • 3 replies
  • 925 views

I have a podcast episode nearly complete, but a portion of the interview I tried to upload the audio file (it was recorded outside the web-based studio), and it's stuck in an upload loop. It will not complete uploading, it's just spinning in a circle, but I have no way of deleting it. The timing of the file has been added to the total time, so somewhere the Studio is recognizing the length, but can't complete the upload. Any tips? I'd love to just delete the extra file, but I can't. 

    3 replies

    M
    Monika34085353atlc
    New Participant
    September 22, 2025

    Similar issue here. It does indicate that it's uploading, but increadibly slowly. And it's not an internet speed issue.

    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    September 22, 2025

    @Monika34085353atlc are you experiencing this with Enhance Speech or Studio? Can you share the file that isn't uploading?

    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    DJP2014
    DJP2014
    Inspiring
    August 7, 2025

    Currently having the same issue.

    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    August 7, 2025

    Hi @DJP2014,  would you mind sharing a template of the project so I can take a closer look? Here's how you can share a template of the project:

     

    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    DJP2014
    DJP2014
    Inspiring
    August 8, 2025

    Hi Harmony
    My issue is actually with the website. However, I’ve found that if I click ‘My Projects’ and then click the previous page to return, it seems to resolve the issue

     

    Harmony J
    Community Manager
    Harmony JCommunity Manager
    Community Manager
    January 21, 2025

    Hi @Carly Allred, did the file eventually upload? If not, would you mind sharing a template of the project so I can take a closer look? Here's how you can share a template of the project: 

     

    Thank you!

    Harmony Jiroudek, Customer Education & Success | Adobe Podcast
    C
    Carly AllredAuthor
    New Participant
    January 22, 2025

    I never got it to work, I had to re-upload the file elsewhere.

     

    Anyone else have issues uploading? If the file is more than 1Gb, it almost never uploads, and definitely never transcribes. This is not a WiFi speed, bandwidth, or RAM issue, either. Other files and formats have no problem uploading. 

     

    I ended up splitting the file into multiple parts, uploading each piece individually, and then transcribing. It was a pain, but it got done, thankfully! I ended up deleting the other file that wouldn't upload. 

     

    Any workarounds available for these issues? Thanks!

     

    L
    leon_6917
    New Participant
    March 25, 2025

    I don't think it's a file size issue. I have a 1 hour interview that uploaded fine, and when add on 16 seconds I get the spinning upload forever icon you are experiencing. And because that process never completes, other features in Podcast are not available because apparently audio processing hasn't  completed. I can't cancel it either - have tried deleting cache etc.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices