Project won't load... Other way to download?

[franciis]

Hi all!

One of my projects won't load after recording. Initially I thought my laptop was overheating so I let the tab run open to upload and have attempted to open the project several times to no avail.

Is there an alternative way to access and download the files? 

Thanks!

[Harmony J]

Hi @franciis, thank you for reaching out! I'm sorry to you're running into this issue with your project. If you haven't already, close the project and the browser tab, and then reopen it. Our recovery mechanism will start when the project is reopened. If that doesn't work for any reason, please let me know, and I'll be happy to help troubleshoot. Thanks!