Copy link to clipboard
Copied
Dear Adobe Support Team,
I recently signed up for a free trial of an Adobe service, but an amount of ₹1500 was unexpectedly deducted from my account. As the intention was to explore the service under the free trial offer, I did not authorize this payment.
I kindly request you to review this transaction and initiate a refund of ₹1500 at the earliest. Please let me know if any additional details are needed from my end to process this request.
Thank you for your understanding and prompt assistance.
Best regards,
Arif Shah
[P.I removed by Moderator]
Copy link to clipboard
Copied
Hi there
Hope you are doing well and sorry to hear that.
I have shared your details with our billing team internally. Once they cancel the plan and issue the refund, you will receive a confirmation email.
Thanks for your time and patience.
Copy link to clipboard
Copied
Dear Amal,
I'm still not received the refund yet. Kindly look into this.
Copy link to clipboard
Copied
Hi @arif_0166,
Investigating the issue and working on it takes some time.
We request your kind understanding and patience while the team works on it and gets to a solution.
Regards,
Souvik.
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more