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Adobe XD is crashing while editing text.

Community Beginner ,
Nov 25, 2019 Nov 25, 2019

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Hello, I am in trouble with the latest version of xd. When I start typing with the text tool, it just crashes the app.

 

 

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TOPICS
Crash on windows , Product performance

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correct answers 2 Correct answers

Adobe Employee , May 12, 2021 May 12, 2021

Hi there,

 

We are sorry for the trouble. In addition to what our experts have asked and suggested, I would suggest changing focus like minimizing and maximizing the XD window that helped various customers in past.

 

I am also checking with the team if there is a bug logged for this issue.

 

I will update here as soon as I hear back from the team.

 

Thanks,

Harshika

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Adobe Employee , May 13, 2021 May 13, 2021

Update: I checked with the team, there is already a bug logged for the issue and they identified that it's a Microsoft issue and they are working with the team to identify the root cause of it. 

 

We will update you as soon as the issue is fixed. 

 

Thanks,

Harshika

 

 

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replies 208 Replies 208
Community Beginner ,
Sep 15, 2022 Sep 15, 2022

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Community Beginner ,
Sep 15, 2022 Sep 15, 2022

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@Haytham_AbdAllah Just tested this on my end and it looks like this resolved the issue for me as well! I'll keep an eye on it over the next couple days to know for sure. I'm curious if disabling Text Input Application causes problems for other applications? There doesn't appear to be a service tied to the task, so I'll have to disable it every time I reboot my machine. At least for now, I know I can disable it whenever I'm working in XD.

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New Here ,
Sep 29, 2022 Sep 29, 2022

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I face same problem from two months ago and some times I must close adobe xd then open it again to fix the issue @HARSHIKA_VERMA 

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Community Beginner ,
Dec 13, 2022 Dec 13, 2022

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I have the same problem since upted the XD to version 55.2.12.

 Windows 11- 64bit.

The text box is freezing and freezes XD for 5-6 minutes, this is trully a bad expeirience. especially when working with the team and client on the file. 

 

Please fix the bug.

 

 

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Community Beginner ,
Dec 13, 2022 Dec 13, 2022

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The minimize-Maximize XD every time the text box freezes works for me. Though it is not the permanent solution but I am doing it this way for now. 

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Community Beginner ,
Dec 14, 2022 Dec 14, 2022

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Thank you for this suggestion, I will try it. I think the move to window 11 created issues with all my Adobe cloud products I will contact the support.

 

 

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New Here ,
Jan 16, 2023 Jan 16, 2023

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Thank you, this saved me hours of trying to figure this out. 

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New Here ,
Mar 01, 2023 Mar 01, 2023

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2023 AND STILL SAME... 

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Community Beginner ,
Mar 17, 2023 Mar 17, 2023

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LATEST

Still having this bug. I know about the alt+tab workaround, but after 4 years enough, this has to be fixed, it's TIME CONSUMING. When working with component states I have this issue about twice a minute.

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