Today I'm trying to edit a series of 7 components that will drop down from a combo-box. They're almost identical except for things like font color and the string of specific characters varies a little. Not even any crazy ASCII sequences, unless the [ or ] causes problems. They have hover and toggle states. I made them from scratch, not from some crazy library with 12 levels or anything like that. Simple: like 3 pieces each, plus states.
Look at the screen shots please:
- The top 2 elements in the dropdown work fine
- The bottom 3 work fine
- the [delete] and 001 components just don't work - Nothing happens when I click on them, or on their entries in the layers list at left. Been like this for hours, I'm guessing permanent.
This is just one example of a bunch of problems. I do the alt-tab trick, the min-max window trick, the save locally trick, all kinds of time-wasting to extend the time before XD becomes literally impossible to use. Ususally if I come back the next day I can get a couple few hours in before it starts again.
Is adobe throttling creative cloud bandwidth? Maybe the problem isn't (just?) in the code; maybe it has to do with adobe sync inrastructure for the cloud where everything pretty much has to live. If it were possible to turn it off and just work locally, I would.
Please find the problem and fix it so I can work. I think adobe probably has the resources and know-how to do this within a couple days, plus regression testing and QA.. Would you please do that?
No, it's not my version, my OS, my internet, my hardware, what else I have running.
My setup:
- XD 57.0.12.14 creative cloud sync 6.5.3.1; updated withing the past few weeks
- i7, 32GB RAM, no UEFI funny business
- Win10 pro 22H2 19045.3031
- current generation RAID card (not OS RAID)
- SATA3 WD gold spinning drives, min 60% free space, less than a year old
- NVidia GeForce GT710 video card
- new QHD monitors
- No more audio streaming
- 1G symmetrical fiber internet line
- 1G LAN throughput, sonicwall gen7 firewall/router; no crappy switches; 1 1G switch between the machine and the firewall, no goofy network gymnastics
- fast ping times
- Performance monitor shows no problem with drives, RAM, NIC performance/capacity
- CPU use goes up to 40%+ sometimes
- xd.exe given high OS priority
- Nothing is maxing out here, or even close
- No bottlenecks here, I keep digging and can't find any
Just sitting there with a 12MB file open, XD processes churn 6-8 GB RAM constantly before I start actually working on it.
Yeah, I have components nested 3 - 4 deep, some with 4 states. Yeah, I'm working with half a dozen artboards. I've been through this file several times rebuilding it from scratch to make sure the structure is as clean as I can make it. I've offloaded most core components to a separate library which I created from scratch and continually streamline, going through deleting copies of objects inside components and each of their states, in each state of parent components. Hasn't made any difference. My 2 files should be clean enough.
Seems to me like the experience hange up waiting for adobe infrastructure to process changes (just a hunch).
Please fix your software and/or infrastructure. Seriously.
25%+ of my time on XD is wasted. I don't want to hear about workarounds; I would like adobe to fix the adobe problems please. Now would be good, especially consideing this adobe problem has been on the books, public knowledge, for like 3 YEARS by now. Would a billboard on 101 about it be motivation?
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