Adobe XD stuck on launch (logo screen) on Windows

[n0kx]

Today, I tried launching XD and all I get is a white screen that stays open for about 30 seconds before closing. No error or no info. There was an update available so I downloaded it hoping the issue would be fixed but it's doing the same thing.

I've also tried uninstalling and reinstalling with no luck.

Any ideas?

Running Windows 10 Home.

{Renamed By MOD}

[Diana26401754wrzd]

October, 2023 and my XD is not syncking anymore with my cloud. When I try to sync, XD freezes and closes. I have already tried all the steps, repair, unistall, update, sign out from creative cloud, sign in, etc with no succes.  Here, you ca see a screenshot. I'm paying the subscription monthly. All I want is my XD start working again. Is too much I ask?

[Broadway Beauty5EBE]

2023 SAME ISSUE. i must change to figma.

[stefanf95757781]

2024 - Adobe XD still not starting half the time. That's really a joke when no other app in the whole Adobe suite has this problem.

[Rishabh_Tiwari]

Hi,

I'm sorry to hear about the trouble. If you have Windows OS, please try the suggestions shared in this article. If you have MacOS, please try the suggestions shared here. 

Thanks

Rishabh

[stefanf95757781]

Hello Rishabh, of course I already tried the suggested solutions and even de/reinstalled the whole Adobe XD application. These problems started shortly after implementing AdobeXD into our workflow couple years ago and have been a constant nuisance for at least two years now. At some point it sometimes started to work again after a PC reboot or I had to work on another PC but now it´s not working for several days on my office-workstation.

Adobe XD was "good enough" for what I needed but the only real solution for me seems to be Figma. (not what I wanted) 😞

[mowglivj]

5 years of this and it keeps happening. To top it now Adobe accuses me of using illegitimate software and threatens to disable my apps - which I pay a premium price for every month. I even have to use free tools like Gimp to accomplish tasks that the premium Adobe tools just won't do.
The days of my CC subscription are on countdown, I can do everything I do with CC for free with other apps without any of the ongoing problems and if there are any problems at least I'm not paying a premium for it. The situation really is beyond ridiculous.