Cannot create a link or manage links. Error 1

[Kevin nolan]

Help Adobe!! After this mornings xd update, I have been unable to create a link or to manage my links!

{Renamed By MOD}

[Kunal_Shirke]

I have been trying to publish a protoype to web and suddenly I can't do it anymore.
I also tried to update an existing link, that too doesn't work. I had no trouble with this until yesterday. Please help. 

[Rishabh_Tiwari]

Hi there,

We're so sorry to hear about the trouble. There is a known outage and our team is already working on a fix. Please stay tuned to this discussion for the next update: https://community.adobe.com/t5/adobe-xd/cannot-create-a-link-or-manage-links/m-p/11582606?page=1#U11...

Regards

Rishabh

[Rishabh_Tiwari · Accepted solution]

Hi all,

The issue stands resolved, so please check and feel free to reach out in case if you are still facing the issue.

Regards

Rishabh

[johnr30022082]

This is happening to me today as of 1/27/2021. Haven't had a problem before today.

I'm still running 10.15.7 Catalina because my company will not let me upgrade to Big Sur until Sophos Enterprise updates to support it. 

Help?!

[johnr30022082]

Stupid solution to this. I had the document in a cloud folder. I pulled it out, and was able to create the link. Then I placed the document back in the folder and updated the link. All is good now.

There's a bug there somewhere, Adobe.

[HARSHIKA_VERMA]

Hi John,

I am sorry you ran into trouble. It looks like the services are affected as I am hearing noise around publishing functionality not working properly. Our internal team is investigating the services which might cause the problem. As soon as I got a confirmation, I will update you here.

I am sorry for the inconvenience.

Thanks,

Harshika

[johnr30022082]

Thank you!

[HARSHIKA_VERMA]

Hey John,

I got a confirmation from the team that there were few services that impacted the publishing functionality at the backend seems to be resolved now. Could you please try again and confirm if things are back to normal?

Thanks,

Harshika

[Wendy5E9D]

I keep getting the error message when I create the link.

[plassman-sodanow11734891]

I'm experiencing the same issue! Doesn't matter what file I try to create a share link from.

We have deadlines. PLEASE FIX THIS.