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bao trungn14365565
bao trungn14365565
Participant
June 22, 2021
Question

Cannot edit and cannot save to local file on free version of XD

  • June 22, 2021
  • 1 reply
  • 512 views

Hi,

 

I am using the free version of XD for my only project. Recently I have been unable to edit anything in my XD file which is saved to the cloud. Everything on the UI that is related to editing is greyed out (the Edit menu, the left sidemenu,...), and I cannot move or edit any existing item. When I tried to save the file as local document, XD briefly created the file but then showed "r.states is not iterable" error, and the file gets deleted right after.

 

So what is the meaning of this? Is this a bug, or does this mean the free version of XD no longer supports editing file anymore, and I have to upgrade to continue editing my file?

    This topic has been closed for replies.

    1 reply

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    June 22, 2021

    Hi there,

     

    We are sorry for the trouble. It looks like you are experiencing the similar issue mentioned here: https://community.adobe.com/t5/adobe-xd/error-while-opening-cloud-doc-quot-r-states-is-not-iterable-quot/td-p/12102335

     

    If so, then there is already a bug logged for the issue and the team is working on it. You'll definitely see improvements in the future releases of XD.

     

    Hope it helps.

     

    Thanks,

    Harshika

    bao trungn14365565
    bao trungn14365565Author
    Participant
    June 23, 2021

    Thank you for taking time to reply to my post. I did see the post you linked, but since the symptom seems to be different I created a new post just to be sure. This is a rather critical bug so I hope it gets resolved soon.

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    July 6, 2021

    Sorry for the delay in response, bao trungn14365565  Could you please share the screenshot of your About XD info page? 

     

    I will try my best to investigate.

     

    Thanks,

    Harshika

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